Is Genesys a good company?
Genesys is recognized among India’s Best Workplaces in IT & IT-BPM 2019. Every year, Great Place to Work® identifies India’s Best Workplaces in the IT & IT-BPM sector through an objective and rigorous workplace culture assessment process.
What is it like to work at Genesys?
Genesys is a technology company that is competitive and fast paced but comes with many benefits. On top of a very competitive salary and unlimited paid time off, employees are able to work from home and remotely when it fits best in their schedule. Also, it maintains a casual dress code.
Who are Genesys competitors?
Competitors and Alternatives to Genesys
- Avaya.
- Cisco.
- Alvaria.
- Mitel.
- Vocalcom.
- Atos Unify.
- Enghouse Interactive.
- NEC.
What is Genesys revenue?
140 crores USD (2018)
Genesys/Revenue
What does Genesys do?
Genesys, or Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. It sells both cloud-based and hybrid cloud software.
Is Genesys a Fortune 500 company?
The close of a record year resulted in Genesys increasing its footprint in key industries including financial services, government, education, healthcare, telecommunications and retail. Notably, the company closed an eight-figure deal for Genesys Multicloud CX with a Fortune 500 financial holding company.
How much is Genesys worth?
In July 2016, private equity investor Hellman & Friedman purchased a $900 million stake in Genesys from majority owners Permira and Technology Crossover Ventures, valuing the company at $3.8 billion.
What type of company is Genesys?
Where is Genesys headquarters located?
Daly City, California, United States
Genesys/Headquarters
Who owns Genesys?
Permira
Hellman & FriedmanTCV
Genesys/Owners
Who makes Genesys?
Friedman Permira
Genesys (company)
| Genesys headquarters in Daly City, California | |
|---|---|
| Revenue | $1.4 billion (2018) |
| Owner | Hellman & Friedman Permira Technology Crossover Ventures |
| Number of employees | 5,935 |
| Website | www.genesys.com |
Is Genesys public or private?
Genesys (company)
| Genesys headquarters in Daly City, California | |
|---|---|
| Type | Private |
| Industry | Customer experience |
| Founded | 1990 |
| Founders | Gregory Shenkman Alec Miloslavsky |
Is the Genesys rating affected by Glassdoor filters?
Your trust is our top concern, so companies can’t alter or remove reviews. Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor. This rating reflects the overall rating of Genesys and is not affected by filters. Want more demographic options?
Are there any downsides to working at Genesys?
The only downside of working at Genesys is realizing you should have joined the team earlier. There are a lot of genuinely good people here. Management makes some bad decisions, particularly with personnel. It feels contrary to the image we try and portray.
Which is the best Genesys service to use?
Powering more than 75 billion contact customer experiences around the world, Genesys technology connects every customer moment across… Genesys PureCloud is a great,… Genesys PureCloud is a great, userfriendly ACD program. We use this service primarily for voice interactions and it works great.
What can a Genesys customer experience look like?
Genesys customers can experience: AI engages customers at the right time and with the right resource and action. Arm your agents with the tools and skills to amaze your customers. Discover lasting ROI from your contact center in months, not years.