How much do support agents make?
Customer Support Agent Salary
| Annual Salary | Hourly Wage | |
|---|---|---|
| Top Earners | $39,000 | $19 |
| 75th Percentile | $35,000 | $17 |
| Average | $31,097 | $15 |
| 25th Percentile | $26,000 | $12 |
How much does a tech support agent make?
Technical Support Agent Salaries
| Job Title | Salary |
|---|---|
| Atelka Technical Support Agent salaries – 4 salaries reported | $15/hr |
| Sutherland Technical Support Agent salaries – 3 salaries reported | $16/hr |
| Shaw Communications Technical Support Agent salaries – 3 salaries reported | $41,534/yr |
What is a technical support agent?
Responsibilities. Provide excellent customer support to ensure their service and devices are operational. Analyze, isolate, research, and effortlessly explain step by step technical troubleshooting solutions related to software or hardware to provide a resolution and ensure our products are operating as designed.
What does a technical support specialist do?
The technical support specialist deals with the nitty-gritty of troubleshooting and problem solving, using specialized technical knowledge to provide computer support. Help desk support serves as the middleman, acting as the administrator to answer the phone and route the call to the proper specialist.
What does a client support specialist do?
What Do Client Support Specialists Do? Field all client inquiries, complaints, comments, and requests. Process client accounts, including opening and closing accounts and managing billing information. Analyze client data, troubleshoot, and report client inquiries and needs.
What’s the average salary for a client support specialist?
Client Support Specialist for A Behavioral Health Company! Client Support Specialist for A Behavioral Health Company! Asian client support specialists have the highest average salary compared to other ethnicities. Black or african american client support specialists have the lowest average salary at $35,198.
How much does a technical support technician make?
Technical Support Specialist Salaries by Specialty & Experience. Help Desk Technician Tier 1 salary: $35,000. PC Repair Technician salary: $37,000. Help Desk Technician Tier 2 salary: $43,000. Help Desk Technician Tier 3 salary: $52,000. End-User Support Specialist salary: $53,000.
Why do you want to be a technical support specialist?
Master these expertise to increase your earnings in technical support and IT help desk positions: New IT pros often begin their careers in technical support because of its low barrier to entry and the exposure to a wide range of IT domains, e.g., networking, data management, and cyber security.