How do I delete a service desk project?

How do I delete a service desk project?

Resolution

1. Go to the administration of the project for which the service project is associated.
2. Go to Service Desk in the left hand menu.
3. Click Disable to disable the service project.

How do I remove a service desk from Portal?

go to permissions schemes, find the project you want to edit and click permissions. You should then see a permission called “Browse Projects” click remove, this will give you the option to remove “Service Desk Customer – Portal Access”.

How do I delete a service in Jira?

To edit or delete a service:

1. From your service project, select Services.
2. Select the service name you wish to edit or delete > more ( ).
3. Select Edit service to edit the service, or Delete service to delete it.
4. Edit the service details > Save, or follow the prompts to delete your service.

How do I remove a customer from Jira service desk project?

To remove a customer from a service project:

1. From your service project, go to Project settings > People.
2. Find the customer you want to remove by searching for the customer or filter by Service Desk Customers under the Roles dropdown.
3. Select Remove next to the customer.

How do I delete a project from Jira cloud?

How do I delete a project in Jira Cloud

1. Choose Jira home > Projects, and select the relevant project.
2. Find the relevant project and click Delete.
3. Read the friendly warning message and click Delete.
4. Acknowledge the project has been deleted and head back to your list of remaining projects.

How do I delete a board in Jira?

Select Boards from the top menu. Click View All Boards. Click on the “…” at the right of the board you want to delete. I see Board Settings, Move, Copy, Delete.

How do I hide a request type in Jira Service Desk?

Go to a service desk project > Project settings > Request types; Choose a request type > click on Edit groups and uncheck all boxes; Note that the request type will start showing under “Hidden from portal”.

How do I hide a project in Jira?

Hide a project

1. Create a new permission scheme, and leave all of the permissions empty: Select > Issues.
2. Associate the new permission scheme with the project that you wish to hide (see the section Associating a Permission Scheme with a Project ): Choose Settings > Projects.

Is Jira service management replacing Jira Service Desk?

Jira Service Management will replace Jira Service Desk Cloud over the next three weeks, with an automatic update for cloud customers. It also fleshes out automated risk assessment and change management workflows based on the company’s 2019 acquisition of the Automation for Jira no-code change management workflow tool.

What is a Jira service desk customer?

Customers are people who request help from your service project. You can delete a customer’s account if they’re no longer needed in your Jira site.

How do I permanently delete a project in Jira?

You must have the Administer Jira global permission to delete projects from trash. To permanently delete a project, you must first move the project to trash….To permanently delete a project:

1. Choose > Projects.
2. Select Trash from the sidebar.
3. Find your company-managed project and select ••• > Delete permanently.

What happens when you delete a project in Jira?

If you delete a project, you won’t affect them. Except for field content, which will be deleted along with the issues holding it.