What do you need to know about Splashtop?
Secure, fast, and affordable solutions for remote work, remote support, remote learning, and more. Remote access is our expertise. Delighting customers is our passion! At Splashtop, our mission is to provide you with world-class customer service, both pre-sales and after-sales (including support).
What kind of remote support does Splashtop offer?
Splashtop is also leading the charge to deliver a secure, zero trust remote access platform. Splashtop remote access and remote support solutions comply with or support our customers’ compliance with industry and government standards and regulations, including SOC 2, GDPR, CCPA, HIPAA.
What is the Net Promoter Score for Splashtop?
We are proud to share that in a recent G2 report, Splashtop received 93 Net Promoter Score (NPS), significantly outperforming all other remote desktop vendors.
What can a RAR file be used for?
A RAR file is a data container that can store one or several files in compressed form – it has the .rar extension. RAR provides a number of advanced features compared to other compression tools, including multivolume archives, tight compression, recovery record and repair and AES 256-bit encryption.
Splashtop provides online ticket submission and chat support for all users. Staff are friendly and knowledgeable, but wait times can be lengthy. Fortunately, you will also have access to a large, beginner-friendly knowledge base containing a wealth of information.
How much does it cost to use Splashtop SOS?
Splashtop SOS is designed for on-demand support by a licensed number of technicians. It starts at $199 per technician per year, and more expensive plans include unattended remote computer access. Finally, Splashtop Education costs $29.99 per teacher per year and includes screen share tools designed for educational settings.
What are the features of Splashtop Remote Access?
Splashtop provides highly targeted remote access solutions that come with their own specific features. However, there are a few global features that are worth mentioning. These include a simple interface and the ability to remotely access a client’s computer without them having to install any software. Splashtop is backed by a range of features.