How do I report a DSL outage to AT?

How do I report a DSL outage to AT?

You can:

1. use visit att.com/outages,
2. use the Troubleshoot tools on the Internet Support Site,
3. contact AT Technical Support.

How do I fix my AT DSL connection?

Troubleshoot your modem

1. Make sure your line filters are installed correctly and aren’t defective.
2. Turn the modem on and off.
3. Check your modem light indicators. If your Power light doesn’t light up when the modem is plugged in or turned on, the modem may not be getting power. Try replacing the power cord first.

Is AT discontinuing DSL?

AT DSL service has come to an end. In a billing notice, first flagged by DSLReports.com, AT alerts customers that effective October 1, 2020, AT will no longer accept new DSL orders and existing customers will no longer be able to make any speed changes to their service.

How do I report no service to AT?

To report a dropped call or network issue:

1. Open the AT Mark the Spot app on your device.
2. Select Where Did It Happen.
3. Select What Happened.
4. Select Where Were You.
5. Select Submit.
6. If you’re unable to connect to the network, Save your report.
7. Saved reports display as a red pin on the map.

Why did my DSL stopped working?

Internet Service Provider (ISP) issues or home wiring issues can cause faulty DSL connection. You can find out whether you have an issue with your wiring by viewing the lights on the DSL modem. The phone cable coming from your DSL modem should plug directly into the wall outlet.

What to do if DSL is not working?

Power-cycle the DSL modem Turning the modem off and back on causes it to re-synchronize the DSL signal and the network connection to your computer. Often, this by itself is enough to fix a DSL connection problem. To do this, unplug the power cord from the DSL modem, wait about 30 seconds, then plug it back in.

Why did ATT stop DSL?

AT’s long goodbye to DSL continues as the company confirmed that it has halted the sale of DSL to new customers amid a greater focus on fiber-fed and wireless broadband services.

When did ATT stop DSL service?

AT has quietly announced it has stopped selling digital subscriber line (DSL) broadband as of October 1. But while the company says the move will help it focus on delivering better options to U.S. consumers, a new report says these customers shouldn’t hold their breath.