How do I contact TELUS Mobility?
Get support by contacting one of our phone numbers below.
| TELUS service | Phone number |
|---|---|
| TELUS Mobility | 1-866-558-2273 or *611 on your TELUS mobile phone |
| TELUS SmartHome Security | 1-855-255-8828 |
| ADT by TELUS (existing ADT customers) | 1-855-958-8181 |
| TELUS Custom Security Systems | 1-855-858-8601 or 1-855-787-8277 for sales |
What is the 310 number for TELUS?
Call TELUS at 310-2255 for a representative to review your account, discuss solutions and update your account status.
How do I contact TELUS loyalty department?
Call 1-888-811-2323.
How do I access my TELUS Mobility account?
Steps to view your Mobility bill in My TELUS
- Download the free My TELUS app.
- Log in with the same username and password used for My TELUS. Don’t have an account? Register now.
- Select Billing to view your bill. You can see bills for other accounts by selecting them in the top menu.
How can I speak to a TELUS representative?
If you need to speak to a live customer service representative in TELUS customer service you need to dial 1-866-558-2273.
How do I get TELUS to call me back?
Call Return
- Dial * 69 to hear the last number to call your line.
- Select 9 to repeat the number.
- Select 1 to dial the number, otherwise hang up.
- If you reach a busy signal after selecting 1: Select * at the prompt and Call Return will keep redialling the number for up to 30 minutes.
- Press * 89 to cancel your * 69 request.
Is TELUS 611 free?
Note: A $2 per transaction service fee applies to customers who top-up, or purchase a 30-day rate plan or add-on by using *611 or 1-866-558-2273. Download the free My TELUS app on your TELUS Smartphone. You are not charged data fees for using it.
What is TELUS loyalty?
TELUS should implement a Loyalty Pricing program for internet & TV customers that have completed their contractors. Rather than renewing a contract that is designed to attract new customers, low prices in the first term and higher in the second term, a Loyalty contract would be designed to hold their loyal customers.
How do I pay My TELUS Mobility bill?
How to pay your bill
- Log in to My TELUS. If you don’t have an account, register for one now.
- Select either the Overview or Billings tab in the top navigation bar.
- Select Make a payment in the top left or Pay Bill in the right-hand column.
- Complete and submit the online form.
How can I speak to a Telus representative?
What happens when you dial * 89?
To view a log of your international calls: Sign in to My Verizon > Account > Bill….
| Feature | Activate | Deactivate |
|---|---|---|
| *69 Call Return | *69 | *89 |
| Anonymous Call Rejection Anonymous Call Block | *77 | *87 |
| Busy Redial | *66 | *86 |
| Call Block | *60 | *80 |
How to contact Telus home services in BC?
Phone Number Account & Billing Hours (local times) Technical Support Hours (local times) TELUS Mobility 1-866-558-2273 or *611 on your TELUS mobile phone Monday to Sunday: 9am to 7pm 24/7 TELUS Home Services in AB & BC 1-888-811-2323 Monday to Sunday: 9am to 7pm 24/7 TELUS SmartHome Security in AB, BC & SK 1-855-255-8828
How to contact Telus Mobility in the US?
TELUS Mobility in the US (for customers roaming in the US) 1-866-771-9666 Monday to Sunday: 9am to 10pm Eastern Time 24/7 TELUS Mobility international (for customers roaming outside Canada) 1-416-940-5995 Monday to Sunday: 9am to 10pm Eastern Time
Why do you need a Telus cell phone plan?
With TELUS, you’re part of something bigger. Using our technology for good, we’ll help make our world a better place and connect Canadians in need to what matters most. Highest Wireless Network Quality Performance in Ontario and in the East. Be the first to get new deals on phones, plans, and more.