How do I top up on O2?
Go to any O2 shop or anywhere you see the green top-up logo and ask for an O2 top-up. You can pay by cash or card. Then call 4444 free from your mobile, or 08456 062 277 from a landline, enter the number on your receipt and follow the instructions.
How do I speak to someone at 02?
If you have any questions about your policy, please call Customer Service: 0844 463 02 02….For any other Pay Monthly questions, check our Pay Monthly help articles.
Customer Service | Number | Charges |
---|---|---|
From your O2 mobile | 202 | Free |
From a landline | 0344 809 0202 | Standard UK rate |
From abroad | +44 7860 980 202 | Free† |
How do I top up O2 without a phone?
Topping Up
- Calling the O2 Top-Up line. If you’re in a direct dial country, you can call the O2 Top-Up line for free by: Calling 4444. Using Hotkey 3 on your Pay As You Go mobile.
- E-Top Up cards. If you have an E-Top Up card, simply: Call 248 free from your mobile. Enter the 19-digit number on the back of the card.
- Auto Top-Up.
Can I top up someone else’s phone?
Can I Top-Up Someone Else’s Mobile Phone? Most major network providers will allow you to top-up someone else’s phone online via their website. You’ll need the mobile phone number and a credit or debit card to complete the payment. You can also top-up someone else’s phone if they give you their E-top up card.
Does 02 have an email address?
Unfortunately O2 withdrew email support quite some time ago which beggars belief from a communications company. The only ways of communicating with customer service are via the Contact us link.
How do I contact O2?
If you are an O2 customer and you require support or you have an enquiry related to your account, then you can call O2 using the contact number 0844 800 3125. This O2 phone number will put you through to a customer service assistant quickly.
What is the voicemail centre number for O2?
Most phones are configured by default to access voicemail on speed-dial 1. To access your voicemail on O2 just press and hold 1 on your phone dialer. If nothing works, call +44 7802 090 100, and O2 will text you the right number to call. It’s easy to turn off O2 voicemail – if you don’t need it.
Can I Keep my O2 number?
If you’re leaving O2 to join another network, or if you’re leaving another network in order to join O2, it’s super easy to keep your current phone number. All you’ll need to do is to request a PAC Code. It’s totally free and the entire process of transferring your phone number should normally take no longer than one working day.