How do I fix my Shaw TV Guide?
If the guide listings show “To Be Announced” or “TBA,” please unplug the Digital Box from power for 30 seconds and then reconnect the power cable. When the HD Digital Box finishes rebooting, your guide data should be restored. If the problem persists, please Contact Us.
Why does my Shaw Blue Curve keep freezing?
If you are experiencing freezing and playback issues, use these TV troubleshooting tips: Exit the app. Ensure the BlueCurve TV App is up-to-date with the latest version. If the app is still demonstrating playback issues, delete it and download again to access content.
How do I refresh my Shaw Direct receiver?
By Phone
- Call 1-888-554-7827.
- Press 1 for English.
- Press 1 for Shaw Direct Satellite Services.
- Follow the prompt and enter the number associated with your account.
- Press 5 to refresh your receivers. As this is a hidden feature, you won’t hear it mentioned.
Why is my Shaw VOD not working?
Reset your receiver – follow these steps to reset your receiver: Unplug the receiver’s power cord from the back of the receiver or from the wall outlet. Leave unplugged for 30 seconds and plug back in. The receiver should boot up properly in less than 90 seconds.
Why is the guide on my TV not working?
If you’re having issues with the guide: Make sure you’re connected to the internet, with a broadband speed of at least 2Mbps. Close the app fully and restart it. Check for an updated version of the app on the Google Play Store for Android or the App Store for iOS to see if one is available.
How do I change my Shaw guide?
How to change the Guide View
- Access the Guide Settings menu.
- Navigate to Guide Views.
- Find the options labelled First Press, Second Press, and Third Press.
- Move the sliders to match your preferred order.
Why does my satellite keep freezing?
Severe weather, such as heavy rain or snow, can interfere with the signal, and cause your picture to freeze or pixelate. Obstructions such as tree limbs or buildings can block your satellite dish’s clear view of our satellite. Or excessive water may pool on the face of your dish and cause service interruptions.
How do I reset my Shaw Blue Curve?
To reboot the BlueCurve TV Player (XG1v3) using the Power Button:
- Ensure your cables are tightly secured.
- Press and hold the Power button located on the front of the TV box for 10 seconds.
- The TV box should automatically reboot.
How do I reset my Shaw satellite receiver?
To reset your receiver:
- Unplug the receiver’s power cord from the back of the receiver or from the wall outlet.
- Leave unplugged for 30 seconds and plug back in.
- The receiver should boot up properly in less than 90 seconds.
What does refresh your receiver mean?
Sometimes, things don’t work out. The world isn’t a perfect place. So, there’s a way to force DIRECTV’s systems to reload your channel selections into their software stream. This is called “refreshing your receiver.”
How do I fix Shaw on demand?
Power off the TV box. Detach the power cable from the back of the unit, and from the wall outlet or power bar. Wait 30 seconds and then reconnect the power cable to the unit and the power source. Wait up to 2 minutes for the TV box to reboot.
Are there any problems with Shaw Satellite TV?
Learn how to troubleshoot common issues with your Shaw Direct satellite TV service. Use these tips to troubleshoot authorization issues with your satellite receiver. If your channels are changing on their own, the receiver is probably being affected by UHF interference.
Can you watch pay per view on Shaw Direct?
PPV Now allows you to watch the newest pay-per-view (PPV) movies loaded on your HDPVR at any time and is ideal if you’re unable to connect your HDPVR to your high-speed Internet services to take advantage of Shaw Direct On Demand. Learn how to browse pay-per-view events and programs based on your receiver type.
Are there any high definition channels on Shaw Direct?
PPV channels 950 to 953 are standard definition, while 954 to 986 are high definition. Adult PPV titles can be found from 685 – 694. Shaw Direct is committed to addressing the needs and concerns of all our customers, including providing accessibility for customers with disabilities.
Where do I find the guide on my Shaw remote?
Press MENU on your Shaw remote to access the Main Menu Select Guide, and then Guide Views in the Settings menu by using the ARROW keys on the Shaw remote Highlight First Press and select the guide view you want to appear first when selecting the GUIDE button