How do I get in touch with Sallie Mae?
Call us at 877-346-2756, Monday through Friday, 8 a.m. — 8 p.m. ET.
Where is Sallie Mae located?
The Sallie Mae corporate headquarters is in Newark, Delaware. Sallie Mae also operates offices in New Castle, Delaware; Newton, Massachusetts; Indianapolis, Indiana; Salt Lake City, Utah; and Sterling, Virginia.
How do I file a complaint against Sallie Mae?
To ask a question, file a complaint, or share your story: go to www.consumerfinance.gov/complaint or call our toll-free number at 1-855-411-CFPB. If you file a complaint, we’ll work with your lender or servicer to get a response.
Is Sallie Mae a loan servicer?
Navient and Sallie Mae are two student loan servicers that are often confused as one. Although Sallie Mae launched Navient, the two companies function as distinct and separate entities. Sallie Mae focuses on private student loans, while Navient services federal student loans as well as private loans.
How to contact Sallie Mae customer care advisors?
As always, we are committed to providing the best possible service to our customers while also keeping our employees safe. With this in mind, Sallie Mae Customer Care Advisors will be available via chat, through our Sallie Mae app, and by phone. You may experience longer than normal hold times when contacting us. Phone 800-472-5543 (800-4-SALLIE)
How to apply for a Sallie Mae cash back credit card?
Apply for a cash back credit card designed for you online at salliemae.com/creditcard Pay your bill and manage your account from virtually anywhere with the Sallie Mae Mobile App and online at salliemae.com All Sallie Mae personal loans were transferred to SMB-FA Consumer on May 18, 2021.
How to contact Sallie Mae school assist representative?
You can contact a School Assist representative to get started. Toll-free: 844-827-7478 (844-8-ASSIST) Direct: 302-451-4912 Monday – Friday: 9 a.m. – 6 p.m. ET
Where is Sallie Mae located in Philadelphia PA?
Sallie Mae P.O. Box 8459 Philadelphia PA 19101-8459