How do I speak to customer service at Volaris?
Call our Call Center at 1102-8000 within Mexico City and Metropolitan Area or 01-800-122-8000 toll- free from the rest of Mexico, Page 7 or 1(866) 988-3527 in the U.S. selecting “Customer Service” as option 4 • By lifting a ticket in the following link: https://tuexperiencia.volaris.com/hc/es • You can also write to …
How do I contact Volaris via WhatsApp?
Call Center Bear in mind that the response times are much higher than expected, so we suggest you contact us through WhatsApp (+52 55 5898 8599) to receive immediate assistance.
Does Volaris give credit for flights?
In case of flight cancellation due to extraordinary circumstances or by regulation of the authorities, Volaris will grant its customers an electronic credit for the amount of the purchased ticket plus 25%, with 90 days to re-‐ book and up to one year to travel, change the flight itinerary without charge, and in certain …
What is COM Volaris flexible?
It allows you to make changes of date and time to the flight originally contracted unlimitedly, to request the changes mentioned you must do so through the My trips section on our website, more than one change can be made without paying a penalty fee and without covering the fare difference as long as the change is on …
Does Volaris refund money?
You are entitled to cancel your domestic flight and get a refund by notifying Volaris within 24 hours after the ticket was purchased and provided you have not checked in for the flight, either by electronic means or at the airport; otherwise no refund shall apply.
What happens if Volaris cancels my flight?
If you cancel your Volaris Airline flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Volaris Airline cancellation fee. You can also make a cancellation request after canceling your flight ticket.
Do I need a Covid test to fly Volaris?
Negative test: All passengers must present a negative RT-PCR, antigen, or ELISA test result, taken within 72 hours before the flight departure. Rapid antibody tests are not accepted.
How much does Volaris charge to cancel a flight?
How do I redeem my Volaris voucher?
The credit can be redeemed in My Trips by choosing Electronic Credit as the payment method. It can also be redeemed in the Volaris app or by contacting our Call Center.
Can I cancel a flight on Aeromexico?
As per Aeromexico Airlines 24-hour Cancellation policy, passengers can cancel a flight booked on Aeromexico Airlines within 24 hours of the purchase.
Can I get a refund from Volaris?
How do I redeem a Volaris voucher?
¿Cómo puedo contactar con Volaris?
Desde México: (55) 1102 8000. Desde Estados Unidos / Puerto Rico: 1 855 VOLARIS (8652747) Desde Guatemala: +502 2301 3939 / +502 2269 9451. Desde Costa Rica: 506 4 0000 229 / +506 4002 7462.
¿Cuál es el horario de atención a clientes de Volaris?
Volaris cuenta con diversos números para las distintas consultas y trámites realizar. Horario de atención a clientes: Lunes a Domingo 09:00 a 18hrs. Da clic a continuación para hacer contacto. Marca al 1 855 862747 desde Estados Unidos y recibe atención al instante.
¿Cuál es el número de teléfono de Volaris?
Desde México: (55) 1102 8000 Desde Estados Unidos / Puerto Rico: 1 855 VOLARIS (8652747) Desde Guatemala: +502 2301 3939 / +502 2269 9451 Desde Costa Rica: 506 4 0000 229 / +506 4002 7462
¿Cuál es la terminal de Volaris en Mexico?
Volaris Carga Ciudad de México: Peñón de Los Baños, México (Lic. Benito Juárez), 15520 Vnustiano Carranza, CDMX, México Terminal 1 Volaris: Sonora 4, Internacional Benito Juárez, 15620 Venustiano Carranza, CDMX, México