What is HPE Insight Remote Support?
Insight Remote Support (RS) is a software solution that enables reactive and proactive remote support to improve the availability of supported servers, storage systems, and other devices in your data center.
What are two functions of HP Insight Control?
Insight Control performance management: HP Insight Control detects, analyzes, and explains hardware bottlenecks on HP servers (HP Insight Control does not require Integrity servers to be licensed in order to provide the performance management functionality for Integrity servers).
What is IRS HPE?
Customers with HPE Standard Warranty, Packaged Services or Services Contract support are able to benefit from HPE’s Proactive Monitoring & Automation Software – Insight Remote Support (IRS). This software allows customers’ technology to ‘call home’, avoiding the need to log a case over the phone.
Does iLO communicate directly to the HPE support datacenter?
These certificates are required to enable communication from our customers to the HPE Remote Support Data Centers. The HPE Integrated Lights-Out (iLO) team has released these new certificates as part of the following iLO firmware updates.
What is FBWC?
FBWC is a flash based cache module that does not have the battery limitation of how long it can retain what is written to the module. You can find FBWC architecture via this whitepaper.
What does HPE Insight remote support 7.11 monitored devices support?
Hewlett Packard Enterprise Insight Remote Support 7.11 Monitored Devices Support Matrix Insight Remote Support (RS) is a software solution that enables reactive and proactive remote support to improve the availability of supported servers, storage systems, and other devices in your data center.
What is the support matrix for insight remote support?
Insight Remote Support Monitored Devices Support Matrix lists all the supported devices and required protocols. 2. Read Insight Remote Support Installation and Configuration Guide for installation and configuration of your Insight Remote Support Hosting Device. 3.
Where can I download the latest firmware for insight Rs?
You can download the latest firmware from the HPE Support Center: www.hpe.com/support/ilo4. Note: When connecting to a ProLiant Gen8 or later server through the iLO, the iLO will maintain a connection to Insight RS even when the operating system of the server has changed or after an update to the iLO firmware.
How to set time zone for insight remote support?
Important: When setting up the iLO 4, it is important to set the time zone. If the time zone is not set, events sent to Insight Remote Support are displayed with a GMT offset. In iLO 4, browse to Administration → Network → SNTP Settings to set the correct time zone.