How do I order a new EPPICard?
How can I get a replacement card if my card is damaged or stolen? Call customer service to status your current card in order to prevent unauthorized use. Customer service will then issue a replacement card that will arrive in 7 to 10 business days.
What if I lost my EPPICard?
Lost, Stolen cards If you believe your card or PIN has been lost or stolen, call the toll-free Customer Service number at 1-877-253-3686; TTY: 1-855-249-0019. For Customer Service outside of the US, call 1-855-249-0018.
What is Illinois Way2Go card?
The Illinois Way2Go Card® Prepaid Debit Mastercard® is not a credit Card. It is an FDIC-Insured Bank Debit Card issued by Comerica Bank, designed specifically for people who receive child support payments from the Illinois SDU. Your Card is welcomed everywhere Mastercard is accepted.
How do I get a replacement ReliaCard?
How do I request a replacement card?
- Call 855-282-6161.
- If the system doesn’t recognize your phone number, it will prompt you to enter the phone number associated with your card.
- Enter the last four digits of the card you wish to replace.
- Choose the reason for replacement: Select 1 to replace a lost card.
What is the EPPICard customer service number?
1-866-320-8822
For all questions related to the EPPICard™ MasterCard® cardholders should call the Customer Service toll free number at 1-866-320-8822. Customer Service is available 24 hours a day, 7 days a week and handles calls related to: Reporting lost, stolen, or damaged cards.
How do I transfer my EPPICard to my bank account?
You will need the Routing and Account number for your bank account to complete the transfer.
- Transfer funds online at EIPCard.com.
- Transfer funds using the Money Network Mobile App.
- Transfer funds by calling 1.800.240.8100.
What bank is EPPICard?
Wells Fargo Bank, N.A.
The Card is issued to you by Wells Fargo Bank, N.A. (also referred to in these Terms as “Bank,” “we,” or “us”) on behalf of the State of California, in connection with the California Child Support (“State”).
How can I talk to someone about my EPPICard?
For all questions related to the California Debit Mastercard® cardholders should call the Customer Service toll free number at 1-877-777-1617; TTY: 1-877 411-6119; International Calls: 210-331-2268.
How do I get a Way2Go replacement card?
Call the customer service number on the back of your card. PIN issues must go through Card Custom- er Services. What happens if my card is lost or stolen? Call the toll-free Way2Go Card Customer Services at 1-844-893-3119.
How do I get a new child support card in Illinois?
If you have lost your card or if it has been stolen, you should immediately call the toll free Customer Service number at 1-866-338-2944. This number is available 24 hours a day-7 days a week.
Who is responsible for child support in Illinois?
Federal law requires that states offer and provide child support services (IV-D services) to all families, not just those who receive public assistance. In Illinois, child support services are administered by the Department of Healthcare and Family Services’ (HFS) Division of Child Support Services (DCSS).
Where do I send my child support check in Illinois?
The Illinois State Disbursement Unit processes child support payments and issues disbursement checks to receiving families. Checks are sent out within two days of payment receipt. Most, but not all, child support payments must be sent to the statewide processing unit post office box in Carol Stream.
Where can I get help with child support?
Note: Child Support services are available to any parent who needs assistance in establishing legal parentage, establishing child support or medical support, or enforcing support. There are two quick and convenient ways to receive your child support electronically from the State Disbursement Unit (SDU).
Where can I get a copy of my Illinois State Disbursement payment?
You can obtain copies of payments made to the Illinois State Disbursement Unit on your FIPS / Docket by calling Customer Service at 877-225-7077.