How do I track my order from Staples?
Self-Serve
- Log into your account by clicking HERE.
- Click on My Account at the top right.
- Click on Orders on the left.
- Find your order and click View Order. The status should be seen above the photo of the article. The tracking should be seen under the list of products by clicking TRACK SHIPMENT.
How long does staples take to process orders?
2 to 10 days
In most cases, orders are shipped the next business day when you order by 5:00 pm, Monday through Friday. Orders placed after 5:00 pm on Friday, Saturday or Sunday will be shipped the following Monday. Special order items may take a little longer for delivery but are generally delivered within 2 to 10 days.
How do I cancel a Staples order?
Unfortunately it’s not possible to cancel or modify an order….Can I cancel the order or change the information on it?
- Accept the order upon delivery and process a Self-Serve return.
- Accept the order upon delivery and contact us to arrange a return.
- Return your item/order to your local Staples store.
What delivery company does Staples use?
UPS®
Staples® Shipping Services Visit any Staples® store to pack it securely and ship it out with UPS® delivery.
Is shipped the same as delivered?
To put it as simply as possible: shipping is the date the product will leave the supplier’s warehouse while delivery is the date the package will make it to the customer’s doorstep. The terms are often confusing for customers; however, you can avoid this by providing two dates: the shipping date and delivery date.
Does Staples use UPS or FedEx?
During COVID-19 restrictions, FedEx shipping services continue to be available at Staples stores across the country. * It’s simple to ship, pick up or drop off your FedEx packages at a local Staples. *FedEx shipping services are available where local restrictions allow.
Does Staples really deliver in one day?
Staples Rush℠ same-day delivery is available on eligible orders in select cities. You can choose Staples Rush℠ same-day delivery during checkout. All orders will be delivered no later than 7:00 pm.
How long does it take to get a refund from Staples?
Once an item is returned to store or has arrived at the warehouse, it can take up to 5 business days to see the refund on your credit card.
What happens if I dont pick up my Staples order?
If your order is not picked up within 5 days, the items will be cancelled from the order and a cancellation email notification will be sent. Your account will not be charged for abandoned/cancelled orders. Do I get my Staples Business Advantage contract pricing when I pick up in store? Yes.
Does Staples deliver to your house?
Yes. If you’re unavailable to receive a Staples Rush℠ same-day order, contact Staples Customer Support Team, and request delivery for the following day.
Is ship date the delivery date?
When an order is shipped How long does it take?
Domestic orders normally arrive within 3-7 days of shipping, unless otherwise noted. International orders normally arrive within 2-4 weeks of shipping.