What are the benefits of O2 refresh?
O2 Refresh lets you change phones whenever you want. It works by splitting your bill into two parts: a Phone Plan and an Airtime Plan. If you want to upgrade your phone, just pay off your Device Plan and you’re free to choose your new device and tariff.
What happens after you upgrade to O2 refresh?
You’ll receive the standard Pay Monthly terms and a welcome letter through the post. You can look at your credit agreement at any time through My O2, or call us to ask for a copy. When you switch to your new phone: Make sure you back up your contacts, or move them onto your sim.
Can I cancel O2 refresh contract?
With O2 Refresh, there’s no penalty for ending your contract early. All you have to do is pay off the balance of your Phone Plan. There’s no termination charge for ending your Airtime Plan once you’ve settled your Phone Plan.
Is O2 refresh a loan?
O2’s Refresh tariffs were introduced last year and are what’s know as a ‘split tariff’. But with these split tariffs, while the airtime part of the contract shows up as as a normal mobile contract on your credit file, the handset part shows up as a loan, despite the fact there’s no interest to pay.
How long is my O2 refresh contract?
It decouples phones and airtime It’s then a monthly £20 fee for a phone, plus an upfront cost of £49.99 (with the HTC One used as an example by O2). All deals are 24 months.
What is an 02 refresh contract?
What is O2 Refresh? O2 Refresh splits your Pay Monthly bill into two parts. The Device Plan is the cost of your phone or tablet, and the Airtime Plan is the cost of your data, minutes and texts. You can trade in your phone at any time and put the cash towards paying off your Device Plan.
What is O2 refresh?
When did O2 refresh start?
O2 Refresh will be available in O2 stores from Tuesday 16 April and will be available online and over the phone in the coming months.
Are all O2 contracts O2 refresh?
All of our new O2 Refresh tariffs bought on or after 22 March 2018 are flexible. This means you can change your airtime tariff up or down, once a month. Once you’ve had your new device for 30 days, you’ll be able to move between the other tariffs that were available on your phone when you bought it.
How do I stop O2 refresh?
We’re sorry you’re thinking of leaving. If you’d like to discuss your options and hear about any offers, please give us a call on 202, free from your O2 phone. If you decide to leave, you can cancel your contract with us at any time by calling 202, free from your O2 phone, and giving 30 days’ notice.
How does the O2 Refresh phone plan work?
O2 Refresh lets you change phones whenever you want. It works by splitting your bill into two parts: a Phone Plan and an Airtime Plan. The Phone Plan is the cost of the phone.
Is the O2 Refresh tariff open to new customers?
The Refresh tariff is open to new and existing O2 customers. Pay-as-you-go and SIM-only plans are excluded for obvious reasons, but otherwise you’re free to purchase an O2 Refresh tariff whenever you choose.
What happens when I Change my O2 phone?
When you change your phone, you need to pay the balance of your phone plan (not your airtime plan, the cost of which O2 waives). That means you can find yourself spending a hefty amount to swap for something a bit more swanky than the phone that you’ve been lugging about for the past few months.