How do I get money off my TAP card?

How do I get money off my TAP card?

Contact TAP Customer Service immediately. Request that the unused balance be transferred to a new TAP card ($5.00 card replacement fee) or another registered TAP card (no fee.) TAP will restore the unused balance of your card as of the date and time that you report it lost or stolen.

How do I use my TAP card?

How do I use TAP? It’s easy. Simply tap your card on the TAP target of the bus farebox/validator or station turnstile/validator. The validator will “beep” and display a confirmation that your card is valid.

How does Metro tap work?

Washington: “In the midst of the COVID-19 pandemic, the TAP app on Android is a great option for essential workers, honors social distancing with no bus operator interaction needed by the rider and works on all TAP participating agencies, whether riders board at the front or at rear doors.”

Can I get a refund on TAP card?

4.9 If, for any reason, the Card is not accepted for fare payment on a participating Service Provider, you may be asked by the Service Provider to pay your fare in U.S. currency. 4.10 All sales are final. No refunds will be provided for any passes or Stored Value remaining on the Card.

How do I pay my TAP card with my phone?

1. In the TAP app, sign in or create a TAP account.
2. In the Cards section, press (“add card” icon) in the top left.
3. Press “Add a TAP Card on Your Phone.”
4. Follow the prompts to add Stored Value or a pass to your card and complete payment.

Where can I load my Metro TAP card?

Convenient Ways to Buy and Reload

• On a smartphone and smartwatch. Use the TAP app for iPhones and Android phones.
• At a TAP vendor. Buy and reload at hundreds of locations in LA County.
• At a TAP Vending Machine (TVM) TVMs are located at Metro rail stations.
• At a bus farebox.
• Online at taptogo.net.
• Call TAP Customer Service.

Does TAP card have an app?

TAP App now available on both iPhone and Android phones The TAP app is a great contactless way to pay for essential rides during the pandemic.

How do I pay through my phone?

Set up a payment method for contactless transactions

1. Open the Google Pay app .
2. At the top left, tap Menu. Payment methods.
3. Next to the payment method you want to set up for contactless payments, select Enable contactless.
4. Follow the instructions to verify your payment method.

How much does it cost to use Metro TAP card?

The TAP card costs $2 plus fare and includes transfers to Metro rail and bus. Use it to pay for Metro bus, rail, and 24 other transit providers throughout LA County. Buy a regular fare TAP card online. Reload, check your balance + expiration date of your TAP card.

Can You Use Your TAP card on Big Blue Bus?

Your TAP card can be used for transfers between Metro Rail, Metro Bus, Big Blue Bus, or other municipal bus lines. Please visit our Interagency Transfers page for details. Please note: Big Blue Bus does not accept transfers from one Big Blue Bus to another Big Blue Bus. How much does the TAP card cost?

How do I load my tap card with passes?

Load your TAP card electronically with regional and local transit passes, Stored Value (cash amount) or transfers. Then tap your card on the TAP target each time you board a bus or train and the farebox, validator or turnstile will deduct the correct fare.

How does the Transit Assistance Program ( TAP ) work?

The Transit Assistance Program (TAP) is designed to make public transit more affordable for lower income residents. TAP provides a reduced fare pass on a Go-To Card. It allows customers to use a bus or train for just $1 per ride – even during rush hour – with a 2½ hour transfer. Signing up is easy!