How do I fix my Dell CD drive?

How do I fix my Dell CD drive?

Troubleshooting Steps

1. Verify if the drive is recognized in BIOS/System Setup.
2. Run the Dell PC Diagnostics on the Optical Drive (CD, DVD or Blu-Ray drive)
3. Run the Hardware and Devices troubleshooter.
4. Run the Microsoft CD/DVD Fix it troubleshooter.
5. Update or reinstall the driver for the optical disk drive.

Why is my disk drive not reading discs?

If the optical drive cannot read the files stored on any CD/DVD discs, you need to confirm that the drive is listed in Device Manager. Confirm the drive is listed in Device Manager, and then reinstall the device driver to resolve any error states. Verify that there is no disc loaded in the drive.

How do I fix my CD ROM drive not reading?

If the CD-ROM works in Safe Mode but not in normal Windows, a running program is causing the issue, or the drivers are corrupt. Open Device Manager, highlight and remove the CD-ROM by pressing the delete key. After deleting the CD-ROM, reboot the computer. Windows should then detect the CD-ROM and reinstall it.

Why isn’t my DVD playing on my Dell laptop?

Uninstall and reinstall the Dell provided playback software (DVD or Blu-ray movie playback issues) If you are having trouble with movie playback, try to uninstall and reinstall the Dell provided playback software. You can use the software installation disc that may have come with your Dell computer.

How do I test a CD-ROM drive?

How Do I Tell If My CD Drive Is Working?

1. Check Operation. Press the button to open the CD-ROM drive. The drive should open to accept a CD.
2. Check the Drive. Click “Start” on the taskbar. Click “Computer” on the right side of the Start menu.
3. Check Device Manager. Click “Start” on the taskbar. Click “Control Panel.”

How do I fix my DVD drive not working?

In the Device Manager window, expand DVD/CD-ROM drives. Right-click the CD/DVD/Blu-ray drive that is listed, and then click Uninstall. Click OK to confirm that you want to remove the device. Restart your computer (Once the restart is complete, the Operating System will automatically install the required drivers).