What is included in Dell ProSupport plus?
The Dell ProSupport Plus warranty covers one Dell PC or tablet for a period of three years in the event an issue happens with the system. ProSupport Plus provides 24 x 7 priority access to an expert and onsite parts and labor service when the problem can’t be resolved remotely.
What is the difference between ProSupport and ProSupport Plus?
The main difference between Dell ProSupport and ProSupport Plus is that accidental damage is covered in the ProSupport Plus package, whereas this feature is not provided with ProSupport Package. It is the standard package of warranty and is offered with the purchase of a Dell product.
What is Dell EMC ProSupport Plus?
ProSupport Plus. for Enterprise. Proactively improves the performance and stability of your critical systems through automated support, analytics and the right expertise for your organization.
What is Dell ProSupport?
With Dell ProSupport, you can expect: Incident-based third-party software assistance for data center and end-user applications, OS, and firmware troubleshooting. Options to remotely monitor and manage your data center hardware. Options for data and asset protection services.
What does ProSupport Plus include?
ProSupport Plus has you protected against drops, spills, and more with Accidental Damage Protection. This service includes remote diagnosis, proactive monitoring, 24×7 priority access to experts, and Next Business Day onsite repair.
Does ProSupport Plus include accidental damage?
ProSupport Plus Stay ahead with predictive technology that detects issues before they become problems plus accidental damage repairs for drops, spills and surges and the ability to keep your hard drive and sensitive data should you need a replacement.
What does Dell ProSupport cover?
The Dell ProSupport warranty covers one Dell computer for a period of three years in the event an issue happens with the system. ProSupport provides 24 x 7 priority access to an expert and onsite parts and labor service when the problem can’t be resolved remotely.
Which technologies enable most of the features in ProSupport plus for enterprise?
In order to fully enable ProSupport Plus for Enterprise System Maintenance, applicable connectivity technology such as Dell Technologies SupportAssist and/or Secure Remote Support must be installed with log collection options enabled.
What is ProSupport Dell?
What is ProSupport Plus?
ProSupport Plus is Dell’s most complete support service, it combines 24×7 priority access to expert support, coverage for accidents, hard drive retention, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification.
What do you need to know about prosupport plus?
Critical workloads and applications require constant availability. The systems supporting them need more than break/fix support — they need automated, proactive, and predictive measures to get ahead of problems before they happen. ProSupport Plus is the answer.
What does Dell prosupport plus for enterprise do?
ProSupport Plus System Maintenance provides Dell EMC customers with necessary remote maintenance events occurring during the term of the service contract on devices covered by ProSupport Plus for Enterprise and monitored under applicable Dell EMC connectivity technology, such as SupportAssist and/or Secure Remote Services, as applicable.
Why do we need prosupport plus for data center?
ProSupport Plus is the answer. Created in response to today’s changing data centers and complex environments, ProSupport Plus combines expertise, technology and analytics so you can adopt complex technologies with confidence.
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