Is there an ombudsman for energy companies?

Complain to Ofgem if you can’t resolve an issue with a network operator or a comparison website accredited by the Ofgem Confidence Code. Energy Ombudsman complaints form or call 0330 440 1624.

Is it worth complaining to the energy ombudsman?

You must complain to the ombudsman within 12 months of your supplier telling you their decision. If your supplier hasn’t given you a decision you might have longer than 12 months, but it’s still worth complaining as soon as you can.

How do I get in touch with the energy ombudsman?

Complaints about energy

Website: Find your provider and make a complaint.
Post: Ombudsman Services: Energy, P.O. Box 966, Warrington, WA4 9DF.
Phone: 0330 440 1624.
Email: [email protected].

Who is the Electricity ombudsman?

The Energy Ombudsman is independent and impartial from the energy industry, the energy regulator Ofgem, and any consumer groups. It is their duty to listen to both sides in a dispute, look at all the facts, and reach a fair and equitable solution.

How long does it take for the energy ombudsman to make a decision?

What result can I expect? Complaints to the Energy Ombudsman can take anywhere from 4-16 weeks to resolve depending on the complexity of the complaint and how long correspondance takes between the Energy Ombudsman and the energy supplier.

Where can I complain about a company?

10 Effective Ways to Complain About a Company Online

Go to the company website.
Contact the Better Business Bureau.
Contact the Federal Trade Commission (FTC).
Check out the Ripoff Report.
Email [email protected].
Try Yelp.
Post on Planet Feedback.
Google your attorney general.

What complaints does the ombudsman deal with?

We review and resolve complaints about all sorts of things, such as: billing, customer service, installations/delays, switching providers, loss of service and sales. Find out more about the types of problems Ombudsman Services can look at.

How do I speak to the ombudsman?

Phone: 0300 111 3000.
Email: [email protected].
Write:
Please note that our office at Canary Wharf is closed so please do not send post to the Exchange Tower address.
Fax: 020 7831 1942.
Follow us: Twitter and LinkedIn.

How do I find an ombudsman in California?

You can locate a local Ombudsman office in your area by selecting your county on the Find Services in My County page. Additionally, all long-term care facilities are required to post, in a visible location, the phone number for the local Ombudsman office and the Statewide CRISISline number 1-800-231-4024.

Does California have ombudsman?

You can turn to a California ombudsman if you feel your rights or dignity are being violated. The ombudsman helps combat Medicare issues, rehabilitation problems, therapy difficulties, and problems with medical care. They can also help in cases of mental, physical, financial, and verbal abuse.