How do I contact SENTRI?
If you have questions or concerns about your Global Entry, NEXUS, or SENTRI membership, you may visit the Trusted Traveler Program website or contact Customs and Border Protection at (877) 227-5511 or by email.
How do I find my Global Entry number?
Find your Trusted Traveler’s membership number by logging into your Trusted Traveler Programs (TTP) account. The membership number is listed toward the top of the page. The membership number, also known as your PASS ID, is also on the back of Trusted Traveler cards.
What are the numbers on the back of my Global Entry card?
There are two 9-digit numbers on the back of the Global Entry card. The one on the upper left corner is the Known Traveler Number or PASSID. But on the upper right hand corner there is another 9-digit number, slightly larger than the PASSID.
What does SENTRI stand for?
Secure Electronic Network for Travelers Rapid Inspection
The Secure Electronic Network for Travelers Rapid Inspection (SENTRI) program permits pre-enrolled travelers to enter the United States by personal vehicle from Mexico with minimal inspection by Customs and Border Protection (CBP) officers.
How can I contact US Customs?
+1 202-325-8000
U.S. Customs and Border Protection/Customer service
What’s the difference between SENTRI and Global Entry?
Is Global Entry the same as SENTRI? SENTRI includes Global Entry, but is not directly the same. SENTRI allows expedited access into the U.S. via land border crossings from Mexico.
Is my Global Entry number the same as TSA PreCheck?
Global Entry: $100 (includes TSA PreCheck) This program refers to the Known Traveler Number as PASSID, but the number is used the same way. Global Entry includes TSA PreCheck and its benefits but also gives you expedited U.S. customs screening when traveling internationally.
What’s a redress number?
The Redress Control Number is the record identifier for people who apply for redress through the DHS Travel Redress Inquiry Program (DHS TRIP). DHS TRIP is for travelers who have been repeatedly identified for additional screening and who want to file an inquiry to have erroneous information corrected in DHS systems.
Is SENTRI only for US citizens?
There is no citizenship or residency requirement to apply for SENTRI. Applicants may not qualify for participation SENTRI program if they: Provide false or incomplete information on the application. Have been convicted of any criminal offense or have pending criminal charges to include outstanding warrants.
How do you get a SENTRI ID card?
If approved for SENTRI, you will be issued a Radio Frequency Identification (RFID) card that will identify you as being a SENTRI member. To activate your card, log into your Global Online Enrollment System account.
How do I update my SENTRI vehicle license?
After signing in, on the Home page click on the “Manage Membership” button associated with the SENTRI program. On the next page click on the “Update Vehicle License” button. On the Update Vehicle License page select the vehicle to update and click on the “Next” button.
What do you need to know about SENTRI fast trade?
SENTRI FAST Trade Basic Import and Export Importing a Car Exporting a Car Importer/Exporter Tips Internet Purchases USMCA Automation/Agency Partners Getting Started with ACE PGA Integration Innovation Key Trade Issues Stakeholder Outreach Priority Trade Issues Brokers Quota Forced Labor Rulings & Legal Decisions eRuling Requirements