How do I get a refund from Rug Doctor?
After we receive the product, we will process the return and refund the full purchase price, less the initial shipping charges. If you choose to return the product during this time, just call 1-800-RUG-DOCTOR to request a return Merchandise Authorization number (RMA) and the return shipping address for Rug Doctor.
How long do you have to wait after using Rug Doctor?
Drying time is usually around two hours, dependent on weather and carpet thickness. Open windows and doors, or turn on air conditioning, dehumidifier or fan heater for faster drying. To prevent stains, if replacing furniture before carpet is completely dry, place plastic or aluminium foil under furniture legs.
What happens if I don’t return my Rug Doctor on time?
If the equipment is not returned within the time agreed upon, Rug Doctor Ltd shall have the right to take immediate action to recover the equipment or report it as stolen to the Police.
How much is a Rug Doctor rental?
With Rug Doctor, you can rent a machine from a partner location (Home Depot or Walmart, for example) for about $30 a day. The cleaning solution costs about $17 for 48 ounces; you’ll need three bottles for 1,600 square feet of carpet. Pretreating solution starts at $6 each.
Why is my Rug Doctor not sucking up?
Gently tilt the machine back and place a newspaper under the front of the machine. Turn the vacuum switch on and see if the machine sucks up the newspaper. If there is no suction coming from either the grey hose or the front of the machine, return the machine to the store you hired it from.
How do I reset my Rug Doctor Pro?
Make sure the machine is switched on. Make sure the cord is plugged in and the power switch on top of the machine is on. If power is still not restored, push the reset button. The reset button is on the top of the machine.
Why is the Rug Doctor not spraying water?
If your Rug Doctor has little or no cleaning solution spraying from the bottom of the machine, try the following: Check the machine is set to carpet cleaning mode. Make sure you are holding down the red spray button on top of the handle. Check the red base tank has enough water, and refill if necessary.
Do rug doctors ruin carpet?
This is probably due to their overuse or using the rug doctor incorrectly. This can be detrimental to your carpets because if not all the soap or detergent is removed from the carpet then the remaining soap or detergent can create a residue that attracts dirt making your carpet dirtier then before you started.
Should you shampoo your carpet until water is clear?
Do you keep cleaning the carpet until the water is clear? Yes, only when the water is clean, can you be sure that your carpet is thoroughly cleaned. To reduce this dirt, never walk on carpets with shoes you have worn on the street and clean with a vacuum cleaner at least once a week.