How do I complain about Bank of Scotland?
Call our Customer Service Team on 0345 606 1188 or +44 113 292 0805 if calling from abroad, Monday to Friday, 8.00am-9.00pm. Write to us at the following address: Customer Relations, Bank of Scotland Share Dealing, Lovell Park Road, Leeds LS1 1NS.
How do I complain to the banking ombudsman?
One can file a complaint with the Banking Ombudsman simply by writing on a plain paper. One can also file it online at (“click here to lodge a complaint”) or by sending an email to the Banking Ombudsman. There is a form along with details of the scheme in our website.
Is Bank of Scotland part of Royal Bank of Scotland?
The Royal Bank of Scotland has around 700 branches, mainly in Scotland, though there are branches in many larger towns and cities throughout England and Wales. The bank is completely separate from the fellow Edinburgh-based bank, the Bank of Scotland, which pre-dates the Royal Bank by 32 years.
Is it free to call Bank of Scotland?
00 44 131 339 2573
Bank of Scotland/Customer service
How do I file a consumer complaint?
File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.
Does the Ombudsman really help?
An ombudsman is a person who has been appointed to look into complaints about companies and organisations. Ombudsmen are independent, free and impartial – so they don’t take sides. You should try and resolve your complaint with the organisation before you complain to an ombudsman.
How do you send an email to a bank?
We can use either Dear/Respected sir for addressing the Bank manager. The subject of the email should contain the complete details and it should be a short one. The reason for requesting the bank statement has to be mentioned. From date and to date up to which the statement is required has to be clearly mentioned.
Who owns Bank of Scotland now?
Lloyds Banking Group
HBOSHBOS plc
Bank of Scotland/Parent organizations
How can I complain about Bank of Scotland?
If you’d like to talk to us about a query or complaint, please get in touch using one of the options below. Call our Telephone Banking Service, 24 hours a day, 7 days a week, on 0800 072 8668. If you’ve a hearing impairment you can use textphone number 0800 056 7294.
How to contact Bank of Scotland from outside UK?
Call our Commercial Telephone Banking Centre on 0345 300 0268 7am-8pm Monday to Friday, 9am-2pm Saturdays. To call us from outside the UK call +44 131 549 8724. You can also contact us on Textphone 0345 300 2755. We’re closed on all bank holidays. Bank of Scotland, PO Box 761, Leeds LS1 9JF.
When to file a complaint against a bank?
I have a problem with my bank. How do I file a complaint against it? The Federal Reserve urges you to file a complaint if you think a bank has been unfair or misleading, discriminated against you in lending, or violated a federal consumer protection law or regulation.
How to complain about Bank of Scotland PPI policy?
If you have a concern about how your PPI (Personal Protection Insurance) policy with us was sold, please visit our PPI complaints page. If you’d like to talk to us about a query or complaint, please get in touch using one of the options below. Call our Telephone Banking Service, 24 hours a day, 7 days a week, on 0800 072 8668.