Does eBay global shipping cover damage?

Does eBay global shipping cover damage?

Lost, damaged, and undeliverable items If a GSP item is lost or damaged after it reaches the Global Shipping Center, both buyer and seller may be covered by the eBay Money Back Guarantee or PayPal Purchase Protection program.

What if I buy something on eBay and it’s broken?

If the item you received arrived damaged, doesn’t match the listing description, or if it’s the wrong item, you’re covered under the eBay Money Back Guarantee. You can return it even if the seller’s returns policy says they don’t accept returns.

Is eBay Global Shipping Program insured?

ShipCover insurance is not available for items shipped using the eBay Global Shipping Program. You can purchase insurance through your preferred carrier to cover shipment to the domestic shipping center.

How do I file a claim with international shipping on eBay?

Filing a claim on a shipment that was lost or damaged

1. Tell us what happened – was your item damaged, or was your package lost?
2. Enter the claim information and your PayPal email address.
3. Enter the following additional information: Your first & last name. The buyer’s first & last name.
4. When finished, select File the claim.

What do I do if my eBay item is damaged during shipping?

Here’s how you can do it:

1. Log in to your eBay account and find the purchase history section.
2. Click on Return this item.
3. Select the reason for returning the item.
4. Attach the photos showing the damage.
5. Click on Send.

Is the global shipping program worth it?

Is the eBay Global Shipping Program Worth It? As with any optional program, it all depends on your business needs and goals. If you sell small, lightweight items of low value, your buyers will probably be put off buying from you through the GSP. The cost of the program may significantly outweigh the price of the item.

Is the global shipping programme safe for eBay?

However, eBay will remove neutral or negative feedback associated with Global Shipping Programme transactions in some circumstances: You aren’t responsible for item loss or damage that occurs after the item reaches the UK Shipping Centre.

What can not be sold on global shipping programme?

As well as Prohibited items, the following items can’t be sold through the Global Shipping Programme: Currency (including bank notes, stocks, bonds, coupons, credit cards, unused travellers cheques, securities, certificates, and other negotiable items)

What to do if your item is damaged on eBay?

If a Global Shipping Program item arrives damaged, you would file a “return request,” just as you would in a non-GSP transaction. In most eligible cases, the buyer is fully covered by either the eBay Money Back Guarantee or the PayPal Purchase Protection program.

Is there a return policy on eBay global shipping?

Returns are not currently supported through the Global Shipping Program. However, a return can often be arranged directly between the buyer and seller. The buyer should review the seller’s return policy, and then contact the seller for next steps.