What does the NYC Department of Consumer Affairs do?

What does the NYC Department of Consumer Affairs do?

DCA protects consumers from predatory and deceptive practices through our subpoena power and aggressive investigations. Some of these investigations include used car dealers, debt collection agencies, predatory for-profit schools, employment agencies, and others.

How do I contact DCA NYC?

Dial 311 or 212-NEW-YORK (212-639-9675) from outside New York City, available 24 hours a day, 7 days a week. 311 provides assistance in more than 175 languages.

How do I report a business in NYC?

File Complaint

1. Having a problem with a business? NYC Department of Consumer and Worker Protection (DCWP) Has Your Back.
2. Online:
3. Mail/Fax:
4. Mailing Address: NYC Department of Consumer Affairs.
5. Fax: (212) 487-4482.

What is DCA complaint?

You file a complaint about a business with DCA. DCA reviews your complaint and supporting documents (e.g., store receipts, warranties, contracts, etc.). If DCA is the correct agency to assist you, a mediator will assign a docket number to your case.

Does Consumer Affairs do anything?

Our statutory mandate is to promote and enforce compliance by FDIC supervised banks with federal consumer protection laws, including those relating to fair lending and unfair and deceptive practices.

How do I file a consumer complaint in NY?

Consumers can file a complaint online at https://dos.ny.gov/file-consumer-complaint or by requesting a consumer complaint form by calling the Consumer Assistance Hotline at (800) 697-1220.

What is a DCA license in NY?

DCA enforces the Consumer Protection Law and other related business laws throughout New York City. Ensuring a fair and vibrant marketplace for consumers and businesses, DCA licenses moe than 71,000 businesses in 57 different industries.

Who is the NYC Department of Consumer Affairs?

Review the Eligibility Notice. The NYC Department of Consumer and Worker Protection (DCWP)—formerly the Department of Consumer Affairs (DCA)—protects and enhances the daily economic lives of New Yorkers to create thriving communities.

How to contact Department of Consumer Affairs ( DCA )?

Select Department of Consumer Affairs (DCA) from the agency dropdown menu. The dates for which you are requesting documents; and Any other relevant information to help identify the documents. If you are unable to submit a request using OpenRecords, you can mail or fax your request.

When is DCA Office Hours in New York City?

Office hours are 9:00 a.m. to 2:00 p.m. Monday through Friday except holidays/closings. Please note that beginning May 17, 2021, Fuel Oil Vehicle Tank Meter inspections will be available on Mondays, Wednesdays, and Fridays, from 8:00 a.m. to 2:00 p.m.

How to file a complaint in New York City?

Learn about your worker rights and file a complaint. DCWP is the coordinating agency for all street vending activity. Learn more about Street Vending in NYC. Register or log in account with the City of New York to submit your complaint online. If you do not want to register an account, you can submit a complaint at 311 Online.