How do I contact GW2 support?

How do I contact GW2 support?

If you need help with an issue or to contact support directly, you can do that at https://help.guildwars2.com/home. You do not have to have a working/active account or a serial code to use the “Submit A Request” function. The support team and the community team are different groups.

How do I get my Guild Wars account back?

You can reset your password by following the steps below:

1. Click here to open the password-reset page.
2. In the Email field, enter the email address you use to log in to your Guild Wars account.
3. Click Reset Password.
4. Check your email; you should find a message from ArenaNet with the subject, “Guild Wars Password Reset.”

How long does GW2 support take?

If you haven’t played your GW1 account in a while, it could have been compromised, though that would also mean they know your GW2 info, assuming they’re linked. GW1 support is very slow. Don’t expect to get a response for 6-12 weeks.

Is Guild Wars 2 still supported?

Starting with an open beta on September 21, Guild Wars 2 will let you test a DX11 build of the MMORPG (which currently only supports DX9). Guild Wars 2 has been live for nine years now and implementing some DirectX11-dependent features can help the game continue to look beautiful over time.”

Does gw2 delete accounts?

Guild Wars 2 doesn’t require a subscription to play. There’s no obligation to play and no downside to stepping away without making changes to your account. Once an account is deleted, there is no way for us to recover your information if you decide to return to the game at a later time.

How do I change my Guild Wars 2 email?

You can request an email change by submitting a support ticket and selecting ‘Update Account Information’ from the drop-down menu. Fill out the form as thoroughly as possible so we can verify that the account is yours; the more fields you complete, the easier it will be for us to make the change!

Does GW2 delete accounts?

Is Blish dead?

Deceased (1921–1975)
James Blish/Living or Deceased

How do you send verification code in Guild Wars 2?

Select your phone’s region from the drop-down menu and enter the full phone number (including area code) in the box. Make sure the “Text Message” radio button is selected. Click “SEND VERIFICATION CODE” to have the code delivered to your phone (it generally takes less than a minute to arrive).

How can I recover my Guild Wars 2 account?

Search your email for a receipt with your game key. If you bought the game from an authorized retailer, it’s possible they included information about your purchase that will help you recover your account. If you’re still unable to find the correct email address, you’ll need to contact support with the information listed below.

Do you need a password for a Guild Wars account?

An account protected by an authentication tool not only requires the correct login email and password to access, but requires a unique security code whenever a login attempt is detected from a new location or unknown network.

Why does my phone not work on Guild Wars 2?

It can be due to telecommunication issues in your area, or may arise from a handful of other problems: Your phone number is not compatible with our login system. SMS is not supported in your locale. The phone number may be tied to too many game accounts.