When did Sta go into administration?
The STA Travel group was privately owned by a Swiss family which put the holding company into administration on August 20.
Who took over STA Travel?
STA Travel
| STA Travel logo introduced in 2013 | |
|---|---|
| STA Travel in Oxford | |
| Services | Travel Agency |
| Owner | Diethelm Keller Holding (DKH) |
| Number of employees | Almost 2,000 |
Is STA ABTA protected?
If you booked a non-flight package holiday (eg a cruise without flights) through STA Travel Limited, it is protected by ABTA or by your credit or debit card issuer. If you paid STA Travel Limited directly using a debit or credit card you will need to submit your claim for a refund to your card issuer.
How do I contact STA Travel?
+44 (0)1922 748649.
Is STA Travel Atol protected?
If you’ve booked a package with a flight from STA Travel, you’ll be covered by the ATOL scheme. ATOL protection means that if you hadn’t started your trip at the point STA Travel stopped trading, you’ll get a full refund. You can make a claim on the CAA website.
What happens if my travel agent goes bust?
Step 1: Check your booking, if still in the UK. If an element of your trip has gone bust such as the airline, the tour operator should sort it out for you. If the tour operator itself has gone bust, the holiday will likely be cancelled and you’ll need to claim via the travel association.
Can I still contact STA Travel?
Customers requiring further assistance can contact 0330 135 9658 or [email protected].
How do I get my money back STA Travel?
STA Travel customers who used credit cards to pay for their travel can apply for chargebacks for cancelled trips. Customers who paid STA Travel by credit or debit cards can apply for a chargeback through their banks or credit card providers, and some have successfully done so.
Does STA exist?
STA Travel has become the latest travel firm to fall victim to the Covid-19 pandemic. The company, which grew out of a student travel business and specialised in trips for young people, including gap years and volunteer projects, has ceased trading.