How do I get a replacement child support card TN?

You will need to contact Tennessee Child Support Customer Service at 615.253. 4394 (local) or 1.800. 838.6911 (toll free).

How do I order a new Way2Go card?

After 3 business days of updating your address with DETR, you will then contact the Way2Go Card® customer service at 1-844-542-1115 and request a new debit card. It may take up 7 to 10 days to receive your new card.

What is a Tennessee Way2Go card?

A Way2Go Card provides an easy, convenient and secure way to receive your Unemployment Insurance benefit payments. It may be used anywhere MasterCard® is accepted, including for online purchases and bill payments.

How do I get a child support debit card?

How to Enroll

Online Through Child Support Interactive (CSI) You can quickly sign up for a Texas Payment Card by logging into Child Support Interactive (CSI) and completing the online form provided under My Payments.
Over the Phone. For help enrolling you can contact the Texas State Disbursement Unit at (800) 252-8014.

How do I get a smiONE card?

How do I get an smiONE Card? If you’ve been approved to receive payments by one of our state or local government agency partners, then you can choose to get your funds on the smiONE Card. Contact your agency directly for more information on how to get started or for questions about the status of your benefits claim.

How do I find out if I owe child support in Tennessee?

If you don’t know your Case or Member ID, contact Customer Service at 1-800-838-6911 or call the Nashville office at (615) 253-4394. To visit your local Child Support Office, see a list of Child Support Office locations.

What is the child support card number?

If you have questions about your debit card, call EPPIC customer service, at 1-877-253-3686. The number is printed on the back of your card. EPPIC customer service is available 24 hours per day, 7 days per week.

What is the EPPICard customer service number?

1-866-320-8822
For all questions related to the EPPICard™ MasterCard® cardholders should call the Customer Service toll free number at 1-866-320-8822. Customer Service is available 24 hours a day, 7 days a week and handles calls related to: Reporting lost, stolen, or damaged cards.

How do I find my child support case number in Tennessee?

The case number will appear on forms received from the Child Support Office as the IV-D or TCSES case number. You may also contact the Child Support Disbursement Unit at (615) 253-4394 (local) or 1-800-838-6911 (toll free) to obtain your case number.

How long does it take to get a replacement smiONE card?

How long does it take to receive a replacement card? Cards replaced via standard mail will arrive within seven (7) to ten (10) calendar days after your order is placed. If you choose expedited shipping for a fee, your card will arrive via UPS within three (3) to five (5) business days.

Is there a way to get child support in Tennessee?

The Tennessee Way2Go Card, which is a MasterCard Debit Card, is issued to custodial parents to access their child support payments. This process provides the custodial parent a safe, convenient and secure way to receive child support payments.

How to contact child support Disbursement Unit TN?

This information is available on-line for the custodial parent through the Child Support Payment System at https://apps.tn.gov/tcses/ If the custodial parent is unable to print a copy for their records, they may contact the Child Support Disbursement Unit at (615) 253-4394 (local) or 1-800-838-6911 (toll free), for assistance.

Can a custodial parent use a Tennessee Way2Go card?

Where do I go to make child support payments?

For your convenience, your child support payments are electronically loaded to your debit Mastercard ® card account. The new debit Mastercard ® account provides access to your funds 24 hours a day at ATMs, bank teller windows and merchant locations, anywhere debit Mastercard ® cards are accepted.