What is a pre auth service consultant?

Confirming benefits according to set protocols and funding rules. Accurately obtaining and capturing information to confirm correct funding. Servicing all key stakeholders telephonically and via other servicing channels until the query has been resolved.

What is Discovery talent pool?

To deliver world class service to all Discovery Health Members, Providers, Employer groups, and Brokers by supporting and fully resolving their queries through various channels, primarily over the telephone. Key outputs.

How do I get my hospital authorization from discovery?

Want to get pre-authorisation for hospital stays or find out about going to hospital. www.discovery.co.za/portal/individual/going-to-hospital. You will need to be logged into the website to apply for authorisation.

How do I contact Discovery medical aid?

Does Discovery pay for Covid testing?

Discovery Health Medical Scheme provides cover for COVID-19 from the World Health Organization Global Outbreak Benefit. This Benefit, complements existing DHMS benefits and is available on all DHMS health plans.

How do I get Discovery Pre authorization?

How do I get pre Authorisation from discovery?

Does Discovery pay for Covid 2021?

Do I have medical scheme cover for my COVID-19 test? Discovery Health Medical Scheme provides cover for COVID-19 from the World Health Organization Global Outbreak Benefit. This Benefit, complements existing DHMS benefits and is available on all DHMS health plans.

Does discovery pay for Covid testing?

How do I speak to a consultant at discovery?

Send a query

You may contact us on 0800 07 96 97 or [email protected].
You can contact the OBSSA on 011 712 1800 / 0860 800 900 or go to www.obssa.co.za.
You can contact the FAIS Ombudsman on 012 762 5000 / 012 470 9080 or go to www.faisombud.co.za.

How is the Discovery Health Medical Scheme regulated?

The Discovery Health Medical Scheme is an independent non-profit entity governed by the Medical Schemes Act, and regulated by the Council for Medical Schemes. It is administered by a separate company, Discovery Health (Pty) Ltd, an authorised financial services provider.

How to contact the Discovery Insure claim centre?

The Discovery Insure contact centre on: Telephone: 0860 751 751 Email: [email protected] Fax: 011 539 1189 Mail: Discovery Insure PO Box 3888 Rivonia 2128 Physical address: 155 West Street Sandton Johannesburg Post: Freepost DN298, Umhlanga Rocks, 4320; Discovery Insure Claims on: Telephone: 0860 751 751 Email: [email protected]

Where are the headquarters of the discovery group?

Discovery Group Headquarters: 1 Discovery Place,

How can I go to hospital with Discovery?

All plans offer cover for hospital stays. In an emergency you can go straight to hospital. Alternatively, medically equipped transport can be arranged by calling Discovery 911 on 0860 999 911. When you know you are going to hospital for a planned admission, you need to tell us beforehand.