How do I return to UNTUCKit?
Please email us at [email protected]. Please note that items that are returned in unsuitable conditions will be sent back to the original shipping address. We’ll send an email confirmation once we’ve processed your return.
Does UNTUCKit offer free returns?
Return Policy Faqs We’re happy to accept returns within 30 days of the delivery date. Return shipping for domestic orders is always free, and we’ll send an email confirmation once we’ve processed your return.
Where is UNTUCKit?
China
Yes, it is made in China. I’ve ordered UNTUCKit shirts directly from their website and they were also made in China. I ordered one that was made in Vietnam. The company has factories in different countries, including the US and China.
How do I track my order from Untuckit?
You will receive an email once your order ships. This email will include a link to view your tracking information. If you do not receive your order within the scheduled delivery window, please contact us and we will attempt to resolve the issue.
How long has UNTUCKit been in business?
In 2011, he brought on Aaron Sanandres, a classmate from Columbia University, to help him develop the idea into a stand alone business. We opened our first store in 2015 in SoHo, and since then we’ve employed more than 700 people across 80-plus stores in North America, as well as our New York City headquarters.
How fast does UNTUCKit ship?
1-2 business days
Within the U.S. Overnight and Two-Day Shipping orders placed Monday – Friday before 1:30 PM ET are processed the same day. Orders placed after 1:30 PM and on weekends and holidays are processed the following business day. Orders will be fulfilled and shipped within 1-2 business days.
Who does UNTUCKit ship with?
All orders over 1lb. will be shipped via UPS. Please note, the customer is responsible for their country’s duties and fees. On occasion, packages may be stopped by customs, which could delay delivery. Refused packages will be processed as returns for store credit only.
Can I tuck in UNTUCKit shirts?
Yes, tucking in an UNTUCKit shirt is an option. So is paring an UNTUCKit shirt with a slim blazer, wearing it open like a jacket or under a sweater. Each shirt is designed with the goal of it becoming your go-to shirt.
Is there a return window for Untuckit products?
Untuckit Returns + Exchanges UPDATED: We accept returns of unworn, unwashed, undamaged or defective products. If your purchase delivery date was March 10, 2020 or later, we’re extending a 60-day return window. For any purchases made prior to March 10, 2020, our typical 30-day return window will apply.
What can I do with my Untuckit refund?
You have the option to waive the refund back to the original form of payment and instead, take advantage of the UNTUCKit E-Credit offer. An UNTUCKit E-CREDit allows you to shop for something new right away on our site. The voucher will need to be used at checkout. ***Please be sure to ship the return using the prepaid return label!
How long does it take to process an Untuckit return?
It can take between 3-5 business days to process your return at our warehouse. Once processed, it could take an additional 3-5 days for your bank to generate a refund back to your original form of payment. How long will it take to process a Untuckit return from U.S. territories and military bases (APO/DPO/FPO)?
What to do if you receive a defective item from Untuckit?
If you think you’ve received a damaged or defective item, please contact [email protected] and include the following info: At this time, we are unable to provide pre-paid shipping labels for international orders. Therefore, international customers will be responsible for the cost of the return shipping.