Is Memphis Light Gas and Water open to the public?
Memphis Light, Gas and Water – Offices and Hours. The following community and business office locations are open from 8:30 a.m. to 5:00 p.m., Monday through Thursday, and until 6:00 p.m. on Friday unless otherwise noted. Covid-19 Update: For safety reasons, MLGW offices remain closed to walk-in customers.
How do I report a power outage in MLGW?
Call (901) 544-6500 or visit www.mlgw.org/residential/outagemap for current state of repairs and outages in the city of Memphis. To report a downed power line or gas leak, call (901) 528-4465.
How do you find out how much I owe MLGW?
If you have a question about your bill, call the Memphis Light, Gas and Water Customer Care Center at (901) 544-6549 and talk with one of our Service Advisors, or fill out the online Billing Questions form. You can also find answers to Frequently Asked Questions here.
How do I setup my MLGW phone bill?
Pay by phone: To pay your bill by phone, you must first create an IVR login or phone pay ID and PIN using MLGW web site’s “My Account” feature. My Account will store payment preferences and make bill paying via the phone easier. Call our automated payment system at 1-866-315-0277 when you are ready to make a payment.
How do I find my MLGW account number?
I don’t have my account number with me. How can I get it? You can either call MLGW’s Customer Care Center at (901) 544-6549 or e-mail your request to [email protected]. Please be prepared to provide additional information about your account and residence for verification purposes.
How do I cut off MLGW?
To request that MLGW stop electrical, natural gas or water service for your residence, complete and submit this form. Service requests are worked Monday – Friday, 8:00am – 4:00pm, excluding holidays. If your service request needs to be completed within 2 business days, please do not use this form. Call 901-820-7878.
How do I report a power outage in Memphis TN?
Call the MLGW Emergency Hotline (901) 528-4465. To report an outage, dial the Outage Hotline at (901) 544-6500. Please have your 16-digit account number or phone number associated with the MLGW account on hand when you call.
Why is my MLGW bill so high?
Falling temperatures have people pushing up the thermostat, and for every degree you increase above 68 degrees, your bill goes up four percent. Then the cost of heating fuel is higher, and that’s passed on to you, the customer. Plus one of the coldest winters on record, all add up to big dollars passed on to you.
Does Collierville use MLGW water?
The Town of Collierville’s electricity is supplied by MLG&W, which sources from the Tennessee Valley Authority (TVA), a federal agency that sells electricity on a nonprofit basis to its distributors. MLG&W is TVA’s largest customer, representing 11% of TVA’s total load.
Where can I pay my MLGW bill in person?
With the bill in hand, a customer can go to a Dollar General or Family Dollar store to pay their utility bill after the sales clerk scans the barcode. A transaction fee of $1.50 will be assessed.
Where do I find my MLGW account number?
How to contact Memphis Light, Gas and water?
Call the MLGW Emergency Hotline (901) 528-4465. To report an outage, dial the Outage Hotline at (901) 544-6500. Please have your 16-digit account number or phone number associated with the MLGW account on hand when you call. If you have a dispute about your utility account, please review our Dispute Resolution Process by clicking here.
How to contact MLGW gas and Water Company?
Call MLGW Customer Care Billing & Payment at (901) 544-6549. Please do not use these forms for reporting Emergencies such as gas leaks, downed electrical lines, burst water pipes or unsafe street barricades. Call the MLGW Emergency Hotline (901) 528-4465. To report an outage, dial the Outage Hotline at (901) 544-6500.
How much money do you need to apply for Memphis Light and water?
The information you submit is secure. The utility shall require a minimum $200 deposit in cash, cashier’s check or money order from credit risk applicants.
Why does Memphis Light and water use PGA?
These costs fluctuate due to the deregulated, competitive marketplace. Like virtually all natural gas utilities, MLGW uses a Purchased Gas Adjustment (PGA) to pass along these increases and decreases in gas costs to our customers. How and when did the PGA begin?
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