Who help Trading Standards?

Trading Standards use the information you give them to investigate unfair trading and illegal business activity, like rogue traders and scams. Trading Standards can take businesses to court or stop them operating, but they won’t help you fix your problem – for example, they can’t help you get a refund.

Are Trading Standards police?

Each trading standards service has an enforcement policy, which explains how they seek to ensure that the action they take is fair and proportionate. This can be requested from your local authority.

How long do Trading Standards take to investigate?

How long do Trading Standards investigations take? The length of a Trading Standards investigation may vary depending on the nature of the supposed breach. However, the Local Government Ombudsman recommends that councils should take no longer than 12 weeks.

What areas are covered by Trading Standards?

National Trading Standards gathers intelligence from around the country to protect businesses and consumers from criminal activity and tackle a number of priorities. These currently cover e-crime, mass marketing scams, doorstep crime, and other enforcement issues that go beyond local authority boundaries.

How do I contact trading standards directly?

Trading standards advice. England and Wales – 0808 223 1133 Welsh Speaking adviser 0808 223 1144 Website information or Online form for complaints and advice.
Membership. 01268 582228 [email protected].
Sales and marketing. 01268 886697 [email protected].

How can I contact trading standards?

Trying to contact the trading standards service? Trading standards services are delivered by your local authority and consumer concerns should be reported to the Citizens Advice consumer helpline on 0808 223 1133.

What happens when you complain to trading standards?

The trading standards office will decide whether to investigate the issue. If they do, you will be contacted for evidence and more statements. If you complain to the TSO you are not going guaranteed to be contacted immediately. they could give you a call much later in order to compile evidence and statements.

Which trading standards do I contact?

How do you contact trading standards?

How do you speak to trading standards?

Is there an email address for trading standards?

If you are a trading standards professional or a government department please email [email protected] and the relevant member of the programme office will get in touch.