Who are ABTA and what do they do?
Founded over 60 years ago, ABTA is the UK’s largest travel association, representing travel agents and tour operators. ABTA protection is designed to enforce standards and provide insurance for holidaymakers in the event of financial problems for travel companies.
Who owns ABTA?
ABTA – The Travel Association
| Abbreviation | ABTA |
|---|---|
| Region served | UK |
| Membership | Around 1,200 companies with c. 5,000 travel agent branches and c. 900 tour operators |
| Chief Executive | Mark Tanzer |
| Main organ | ABTA Board of Directors (Chairman – Alistair Rowland) and ABTA Council of Regions |
What is the point of ABTA?
ABTA’s purpose is to support and promote a thriving and sustainable travel and tourism industry, within which we help our Members to build successful businesses. As the UK’s leading travel association, we help our Members grow strong businesses through better regulation, fairer taxation and financial protection.
Are ABTA any good?
ABTA’s average Trustpilot review scoring currently stands at 1.3 out of five, with the number of reviews jumping from a steady two or three a month over the past year to over 60 so far in April, as customers express frustration at ABTA’s handling of the refund process.
What is ABTA membership?
We are the UK’s leading travel association and are a Business Superbrand. Membership of ABTA also brings travel companies security; we lobby on their behalf, we’ll support them with crisis management and we’re on hand for legal advice whenever they need it.
Why should tourists book with ABTA?
ABTA provides expert help and advice for holidaymakers. We work with the Foreign Office and with destinations all over the world so we know what is happening and when. It means we can provide around-the-clock expert advice in a crisis.
Where do I go to get help from ABTA?
ABTA Ltd, 30 Park Street, London SE1 9EQ. If you’re a member of the public and require assistance, please visit the Help and complaints section of our website as you should be able to find the answers you need there.
How long has ABTA been a trusted travel brand?
ABTA has been a trusted travel brand for more than 65 years, offering advice and guidance to the travelling public, as well as leading the travel industry in supporting high service standards, working with our Members on health and safety, and promoting responsible tourism at home and abroad.
Can a travel agent be a member of ABTA?
Not all travel agents and tour operators are Members of ABTA. You can find out if your tour operator or travel company is an ABTA Member using our search tool here. If you have an enquiry about a company that is not a member of ABTA please contact Citizens Advice.
How to register a dispute with ABTA UK?
For more information on how to register a dispute with ABTA, you can email us here [email protected] . Please note this email address is not monitored and is purely for more information on how to register a dispute .