How do I activate my Optus broadband?
Getting Connected
- Simply open up your web browser and head to newmodem.optusnet.com.au.
- Log in with your OptusNet username and password. If you can’t find these details, call us on 1300 300 693.
- Follow the prompts to activate your new modem.
How do I activate my Optus 4G WiFi modem?
To turn your WiFi Modem on, just press and hold the Power button until the display lights up. note: when the light is blinking, the modem is registering on the Optus network.
How long does it take for Optus SIM to activate?
between 15mins and 4 hours
It can take between 15mins and 4 hours for a SIM to activate. If it’s still not active, try these steps: Periodically turn your device off and on. Remove and re-insert the SIM card to make sure it’s seated correctly.
How do I find my Optus mobile broadband number?
You can find your phone number or username displayed in the top bar in My Optus app.
- Open the My Optus app. You may need to log in first.
- You’ll see your mobile number or username displayed.
- If you have multiple services, tap the icon in the top left corner to view all services.
- You’ll see all your services displayed.
Do I have to activate my modem?
4. Activate your new modem. At this point, most internet providers will require you to activate the new device using the information you collected in step 1. Some may require you to call them, others to visit an online activation page.
How do I setup my Optus modem?
After you’ve plugged your modem in, please leave it switched on for at least 10 minutes to give it time to set up properly.
- Click on your web browser and type in newmodem.optus.com.au.
- Log in with your OptusNet username and password.
- Follow the prompts to activate your new modem.
How do I setup my optus wireless modem?
Can I activate Optus SIM without recharge?
It will need to be recharged to be usable. If you are activating a replacement SIM then please jump into Live Chat so we can take care of it from our end. I’m part of the Yes Crowd team, employed by Optus to help run our online community.
How can I activate my SIM card online?
How to Activate My SIM Card Online
- Try to use the SIM card.
- Insert the SIM card in the phone.
- Browse to the activation website listed on the packaging.
- Enter the phone number or SIM card number on the website.
- Follow the steps on the website and monitor your phone for any text messages.
How can I check my Optus mobile account?
- Open up the My Optus app.
- Tap the Service tab.
- Your Prepaid Mobile Phone balance, credit usage and expiry date will be displayed.
How do I activate my Optus number to share?
No worries, register here.
- Select the Watch app on your iPhone.
- Once the watch is paired, on your iPhone scroll down and tap Mobile.
- Tap Set Up Mobile.
- Confirm that you’re the account holder of the mobile phone number as shown on the welcome screen, before tapping Confirm.
How do you activate the modem with the ISP?
How to Setup & Activate a Modem for Any Provider
- Prepare your Modem Info.
- Disconnect Current & Connect New Modem.
- Confirm Internet Access.
- Activate your new modem.
- Return your rental modem equipment.
- Check your next billing statement for a discount.
What do I need to Activate my Optus prepaid SIM?
Activate your Prepaid SIM. 1. YOUR SIM. To activate, you’ll need: Your new Optus prepaid SIM. A valid form of identification. Your current SIM in your device if you want to 2. YOUR DETAILS. 3. YOUR NUMBER. 4. YOUR PLAN. 5. YOUR PAYMENT AND ID METHOD.
What happens if I dont Activate my Optus Plan?
Plans may no longer be available if you do not activate your SIM within 30 days. You authorise Optus to automatically debit your nominated account as per your selection during the set up process, until you cancel your AutoRecharge or it is cancelled by Optus.
How can I Change my Optus prepaid plan?
If you are a new Optus Prepaid Mobile customer you have the option to change your Prepaid Mobile plan to another Prepaid Mobile plan by texting ‘MENU’ to 9999. All My Prepaid plans are available on our 3G and 4G Plus Networks.
How to contact Optus about 5G modem setup?
Please contact Optus directly on 133 937 during these hours. Hold the line, don’t press 1, keep on the line follow the prompts and you’ll reach the team who can action this for you. If you don’t want to call, you can message our Social Media Team via Facebook or Twitter they have a point of escalation for the following urgent enquiries: