How do I trigger NetApp in AutoSupport?

How do I trigger NetApp in AutoSupport?

Procedure

1. Click Hardware and Diagnostics > AutoSupport.
2. Select the node, and then click AutoSupport Request > Generate AutoSupport . By default, the AutoSupport data is generated for all nodes.
3. In the Generate AutoSupport dialog box, perform the following steps:
4. Click Generate.
5. In the Confirmation dialog box, click OK.

How do you check AutoSupport on NetApp?

Steps

1. Click Test, type a subject line that includes the word “Test”, and then click Test.
2. Confirm that your organization received an automated response from NetApp, which indicates that NetApp received the AutoSupport message.
3. Confirm that the message was received by the email addresses that you specified.

What is AutoSupport in NetApp?

AutoSupport is a mechanism that proactively monitors the health of your system and automatically sends messages to NetApp technical support, your internal support organization, and a support partner. AutoSupport is enabled by default when you configure your storage system for the first time.

How do I turn off AutoSupport on NetApp?

Procedure

1. Click Hardware and Diagnostics > AutoSupport.
2. Select the node, and then click Enable or Disable.
3. Click OK.
4. Verify that the AutoSupport status correctly displays the change you made.

How do I find my SMTP server for NetApp?

From the Email menu, select Server. IP address of the SMTP mail server. You can enter a host name rather than an IP address if you have previously configured DNS settings on the Admin Node. Port number to access the SMTP mail server.

What is AutoSupport?

How do I get AutoSupport Data Domain?

To manually copy and send the autosupport, log in to the Data Domain restorer using a browser.

1. Type in the DD IP or hostname in the web browser to logi n into DDEM.
2. Click on the Data Domain > Maintenance tab > Support > Autosupport.
3. In the Autosupport reports list, click on the file name autosupport and download it.

How do I get NetApp logs?

In the Clustered Data ONTAP – Root Volume File Access window, click the logs link for the node that hosts the cluster-management LIF. Navigate to the mlog directory to access the System Manager log files. This file contains the latest logs for System Manager.

How do I download NetApp logs?

Use NetApp Hybrid Cloud Control to collect logs From the Dashboard, click the menu on the upper right. Select Collect Logs. The Collect Logs page appears. If you have collected logs before, you can download the existing log package, or begin a new log collection.

How do I set up email alerts on NetApp?

NOTE: Email alerts can also be configured from the Initial Setup wizard.

1. Select Settings > Alerts.
2. Select the Email tab.
3. Select Configure Mail Server.
4. Enter the mail server information, and then click Save.
5. Select Add Emails.
6. Enter one or more email addresses for the alert recipients, and then click Add.