How do I speak to someone at Discovery?
Send a query
- You may contact us on 0800 07 96 97 or [email protected].
- You can contact the OBSSA on 011 712 1800 / 0860 800 900 or go to www.obssa.co.za.
- You can contact the FAIS Ombudsman on 012 762 5000 / 012 470 9080 or go to www.faisombud.co.za.
How do I speak to a consultant at Discovery?
Complaints, compliments or disputes
- Contact us telephonically on 0860 99 88 77.
- Get help faster with our Get Help Service on our website.
- Chat to our Ask Discovery service bot on WhatsApp. Save our number, 0860 756 756 to your contacts and ask your question.
How do I contact vitality?
Call us on 0860 000 628 or leave your details below and we will call you back.
How do I contact Discovery on WhatsApp?
To start talking to us where you are, register for Ask Discovery on WhatsApp now or send us a message on 0860 756 756! Save the number to your contacts so you can get in touch whenever you need to.
How do I get a Discovery medical aid statement?
Log in with your registered login details. Select MEDICAL AID. Select Find documents and your certificates. This will take you to the Find a document page.
Does Discovery Health pay for Covid 19 testing?
Discovery Health Medical Scheme provides cover for COVID-19 from the World Health Organization Global Outbreak Benefit. This Benefit, complements existing DHMS benefits and is available on all DHMS health plans.
How can I contact the Discovery Channel?
If you’d prefer to leave a voicemail, please call +1 212-548-5882. For all general or programming questions, visit our discovery+ Help Desk.
Is Discovery Vitality a medical aid?
Discovery Health Medical Scheme is South Africa’s most-loved medical aid.
How do I pay Discovery medical aid?
How does Health Pay work? All you have to do is set up Health Pay on the Discovery Bank app and link your Discovery Health Medical Scheme membership to your debit or credit card with Discovery Bank. Then, simply visit a participating pharmacy, hospital or medical service provider and pay with Health Pay.
How do I get a discovery statement?
Where can I find my account statements?
- Log in to the banking app.
- Tap on More on the bottom-right of the screen and choose Statements.
- Select an account and choose the month you need a statement for.
- If you need a certified copy of the statement, select on the top-right corner and tap Get a certified copy.
How long is the waiting period for Discovery medical aid?
three consecutive months
Discovery Health Medical Scheme’s general waiting period is for three consecutive months, while the condition-specific waiting period is 12 consecutive months. The table below gives more information about the type of waiting period that we may apply.