Does BC Hydro have an email address?
Customer service? Hi there, if you email [email protected] we can make sure it gets to the right team to follow up.
How do I talk to a real person at BC Hydro?
Call us: 1 800 BCHYDRO (1 800 224 9376)
How do I set up utilities in BC?
Open a new account for your home
- Start by signing up online.
- Log in online and select New residential account.
- You’ll need your new address, phone number, and your landlord’s name and contact information (if you’re renting).
- Note that a charge of $12.40 + GST for new accounts will appear on your first BC Hydro bill.
How do I report a BC Hydro payment?
You can report your payment by logging in to your MyHydro account or calling us at 1 800 BCHYDRO (1 800 224 9376).
Is BC Hydro government owned?
Corporate, planning, and regulatory information BC Hydro is a Crown corporation, owned by the government and people of British Columbia. It’s our job to safely provide our customers with reliable, affordable and clean electricity throughout the province.
How can I lower my BC Hydro bill?
21 small changes can add up to big savings on your bills
- Turn off unnecessary lights.
- Use natural light.
- Use task lighting.
- Take shorter showers.
- Turn water off when shaving, washing hands, brushing teeth.
- Fix that leaky faucet.
- Unplug unused electronics.
- Ditch the desktop computer.
Where does BC get its electricity?
Most electricity in B.C. is generated from a clean and renewable source. Most comes from river water, but a lot also comes from forest biomass, wind and landfill gas.
Does BC import electricity?
As part of its trade strategy, B.C. imports power when electricity prices are low in order to save water in hydroelectric reservoirs and generate power during times of high export demand and prices.
How does BC Hydro billing work?
Under BC Hydro’s Residential Conservation Rate, you pay 8.58 cents per kWh for the first 1,350 kWh you use over an average two-month billing period. Above that amount, you pay the step 2 rate of 12.87 cents per kWh for the balance of the electricity used during the billing period.
Does BC Hydro report to the credit bureau?
Credit bureau report – give us permission to obtain a credit bureau report to verify creditworthiness. We may waive your security deposit if your credit report shows a good credit history.
Where is the BC Hydro corporate head office?
Our contact centre agents will still be available to assist you at 1 800 BCHYDRO (1 800 224 9376). Vancouver (corporate head office) 333 Dunsmuir St. Monday to Friday, 8 a.m. to 4 p.m. Burnaby. 6911 Southpoint Dr. Monday to Friday, 8 a.m. to 4 p.m. Vernon. 1401 Kalamalka Lake Rd.
Where do I go to talk to BC Hydro?
You can also visit one of the following BC Hydro offices and speak directly to a customer service agent. 333 Dunsmuir St. Monday to Friday, 8 a.m. to 4 p.m. Monday to Friday, 8 a.m. to 4 p.m. Monday to Friday, 8:30 a.m. to 3:30 p.m.
How to call BC Hydro for underground cables?
Before digging or excavating, click or call to find underground cables, conduits or pipelines: bc1c.ca. Can’t find what you’re looking for? Call us: 1 800 BCHYDRO ( 1 800 224 9376) Some of our busiest call times are Monday through Friday between 9 a.m. and noon, and 4 p.m. to 6 p.m. You may have a shorter wait time if you give us a call outside
How do I cancel my BC Hydro account?
Start by signing up online. To cancel your service, let us know the date you’d like us to close the account. Make requests for new connections, add or modify existing connections or arrange for a temporary disconnect. Customers or contractors can start a connection request online.