How do I contact Cogeco by phone?
If you have a concern, contact our Customer Services Team who can help. Most problems can be resolved quickly and effectively. Contact us at 1-866-261-4447, From Monday to Friday from 8:00 a.m. to 9:00 p.m.
Is Cogeco down in North Bay?
No outage detected There are currently no reported outages in your area: Experiencing service issues?
What is Epico from Cogeco?
EPICO lets you power up epic entertainment with unlimited Internet and TV. Discover the new features that come with EPICO, such as personal profiles. Also, take advantage of a new technology that offers up to 1,000 hours of cloud recordings, and gives you access to thousands of apps.
How do I fix my Cogeco WIFI?
Reset your Cogeco modem by inserting a straightened paperclip into the “reset” or “reboot” hole located on the back of the modem. Press the paperclip in for 3 seconds, then release. Wait a minute, plug your router back into the wall, then wait another minute.
How do I access my Cogeco modem?
Ensure your device is connected to your Cogeco Wi-Fi network, or alternatively connected via an Ethernet cable to the Cogeco modem. In your web browser’s address bar, type in the address of 192.168. 0.1 and hit enter. At the Hitron login screen, type in the username “cusadmin” and password “Cogeco1!” or “password”.
Does Cogeco use Bell lines?
Specifically, Cogeco uses “Hybrid fiber coaxial cable” technology (Cable / HFC), while Bell uses “Digital subscriber lines” (DSL) technology. In addition to DSL, Bell also uses “Fiber to the home” (FTTH) through the entire province of Ontario while Cogeco offers this technology only in new residential neighborhoods.
Is there a phone number for Cogeco stores?
Your safety and security, as well as others around you is our priority. For a temporary period of time, our stores will be operating on reduced hours. We are still here to help you, call us at 1-800-267-9000 for any of your needs regarding your products, services or equipment.
How much does Cogeco WiFi hotspot go cost?
Cogeco Security GO with unlimited installations for computers, tablets and wireless devices is available at a regular price of $5.99/month. See details. Wi-Fi hotspots provide free and unlimited Internet access to Cogeco subscribers and limited access to non-Cogeco subscribers.
How much does it cost to use Cogeco directory assistance?
Limited to a list of countries predetermined by Cogeco. Additional minutes will be charged at the then current rate, per minute per country, applicable for the remainder of the month. See details. A fee of $0.95 per call for the use of the directory assistance (411) may apply, depending on the phone package.
Do you need a backup battery for a Cogeco phone?
New generation Phone Equipment does not include an external backup battery. Sold separately. Subscription to a Cogeco Home Phone package is required for all long distance plans. Limited to a list of countries predetermined by Cogeco.