How many stores does Safaricom have?
As at 31st March 2009 the company has 6.175 million registered users, a customer base of 13.36 million, 8,650 retail outlets countrywide, 51 Paybill partners, 301 3G enabled base stations in Nairobi, Mombassa, Naivasha & Eldoret.
How do I contact Safaricom?
Contact Us
- Customer Support Team. PrePay: Call 100 (Free) Or +254 722 002100 (chargeable)
- Online Support Team. Twitter – @Safaricom_Care and @SafaricomPLC.
- Careers and HR. Jobs and Internships – Log on to Career Portal and upload your CV and apply.
- Communications and PR Team.
- CEO’s Office.
Is there Safaricom customer care?
For any support or queries please call us on 07220022222.
What products does Safaricom offer?
Safaricom
| Trade name | Safaricom (SCOM) |
|---|---|
| Products | G.S.M related products and Mobile Money Transfer |
| Brands | M-Pesa Masoko Fuliza DigiFarm M-Shwari |
| Services | Mobile Telephony Mobile Money transfer Consumer electronics Ecommerce Cloud computing Data Music Streaming Fibre Optic |
| Revenue | KES240.3 Billion (2019) |
Who is the owner of Safaricom?
Telkom Kenya
Safaricom/Parent organizations
How can I get Safaricom store number?
You can activate via USSD by dialing *234# and Select Option 2: M-PESA Business Till then enter the store number of the till received from SMS after Application….M-PESA Business Till (Buy Goods)
| Transaction | Charges |
|---|---|
| Pay to a mobile number (B2C) | Existing M-PESA Send Money charges apply |
| Pay to a utility till (Pay bill C2B) | Standard Paybill charges apply |
Is calling Safaricom customer care free?
Get assistance on any Safaricom PrePay service without having to speak to a customer care agent. For basic PrePay services, Simply Dial *100# which is free and convenient to get your queries answered and subscribe to various products and services.
How can I check my Safaricom number by serial number?
To do so, follow these simple steps: Dial *100# Select option 3 “ Manage my Account” Select option 1 “Number & Balance”
Do Safaricom lines expire?
“Expiry” occurs when your account has been inactive for one hundred and twenty (120) days after the end of the validity period of your last Re-charge. The validity period may vary depending on the value of the Re-charge voucher.
Where is the headquarter of Safaricom?
Nairobi, Kenya
Safaricom/Headquarters
How can I Fuliza money?
To repay your Fuliza simply deposit cash to your M-PESA or receive M-PESA and your Fuliza balance will be deducted automatically. To register for Fuliza simply dial *234# and select Fuliza. You need to be an M-PESA registered customers with an active Safaricom line.
Is Safaricom owned by Vodacom?
Vodacom, a South African operator which owns 35 percent of Safaricom, pays 5 percent in an intellectual property fee to Vodafone from its M-Pesa business, which is mainly in Tanzania. Vodafone holds a 5% stake in Safaricom.