Can I use a VoIP phone with Comcast?

VoIP and Xfinity Xfinity Voice service uses VoIP technology to provide you a number of enhanced new features without sacrificing any of your current phone features or the call clarity you expect.

Why is my VoIP not working?

This is usually caused by bad network conditions or internet congestion. VoIP connections are dependent upon data packet transmission. Therefore, even a small amount of packet loss can result in VoIP communication issues. To find out if you’re experiencing packet loss you’ll need to run a ping test.

Why is my phone not working with Xfinity?

Try to plug a working corded phone into different jacks to find out if the issue is isolated to one phone or jack. Plug the phone directly into your Xfinity Voice modem to determine if the issue may be related to the wiring inside your home. Depending on the light sequence displaying, you may need to reset your modem.

How do I setup a VoIP phone at home?

Learn how to set up a VoIP phone system, step-by-step.

Test Your Network and Internet Connection.
Invest In The Right VoIP Hardware.
Find a VoIP Provider with the Right Features.
How to Get a Business Phone Number.
Set Up Your VoIP Phone System.
Test Your New VoIP Lines.
Train Your Staff to Get The Most Out of VoIP Features.

How do I troubleshoot VoIP issues?

The most common VoIP problems and how to fix them

Turn off all other computers connecting to your network.
Test your bandwidth speed.
Check your running applications for bandwidth usage.
Test for malware and spyware.
Configure your router’s QoS to prioritize voice applications.

How do I troubleshoot an echo VoIP?

You can resolve echoes caused by acoustic feedback by changing the handset you are using. Many low-cost handsets have an insular separation that can cause your voice to travel inside the phone from its speaker and then back to your microphone.

How do I connect my phone to Xfinity?

Setting up the Xfinity TV Remote App Download the Xfinity TV Remote app from the iTunes App Store to your iPad, iPhone or iPod Touch. For Android, download from Google Play. Select the Xfinity TV Remote app on your device. Select Get Started.

How do I get my Comcast phone line to work?

Log into the Xfinity My Account app on your Apple or Android device, and tap the Voice icon at the bottom of the screen. Tap Troubleshoot. Select the service issue that you are currently experiencing. The connection status of your Xfinity Voice modem will be checked, which may take a few seconds.

Why is my phone not connecting to my Xfinity WiFi?

Auto-connect from an Android phone If for some reason you’re not connecting, it could be because you changed the network name or password on your Xfinity Home WiFi. Turn on WiFi. Your phone will automatically search for available WiFi networks, then tap the name of your home network. Enter your network password.

Can I just plug a VoIP phone into my router?

Most VoIP phones offer an Ethernet pass-through option. This allows you to connect another device, such as a computer, to your phone so that you only need to use one port on your router to connect two devices.

How to troubleshoot your Xfinity Voice Modem?

If your Xfinity Voice modem is online, restarting it can resolve many common issues. If you’re currently using your Voice service, please finish up all phone calls; otherwise, any in-progress calls will be disconnected. If you would like to proceed, tap Restart device.

What to do if you dont have dial tone with your Xfinity phone?

Is there any equipment that does not work with Xfinity?

Most equipment works fine with Xfinity Voice, but there are a few products that do not. The following equipment is known to have a high probability of errors with Xfinity Voice service: AT E2727B 2.4 GHz Dual Handset Answering System with Caller ID and Call Waiting

What kind of equipment is needed for Xfinity Voice?