What are examples of configuration items?
About Configuration Items Examples of Configuration Items include software and applications, locations and offices, employees and customers, documentation, hardware and companies, and even your incidents, changes and customers. Each Configuration Item must include the following: Name and description.
What is a configuration list?
The system configuration list is a printed record of your system contents. You need to know your system configuration when you plan to install or change any hardware or software and when you recover from a disaster or evaluate the results of a major system change.
What is considered a configuration item?
A configuration item (CI) is any service component, infrastructure element, or other item that needs to be managed in order to ensure the successful delivery of services. Each CI has several characteristics: A classification, or type, which indicates what kind of item it is.
What are the configuration item categories?
Configuration item types
- Hardware/Devices.
- Software/Applications.
- Communications/Networks.
- System.
- Location.
- Facility.
- Database.
- Service.
Is software a configuration item?
Definition(s): Item or aggregation of hardware, software, or both, that is designated for configuration management and treated as a single entity in the configuration management process.
How do you identify a configuration item?
Configuration items can include hardware, equipment, and tangible assets as well as software and documentation. Documentation can include requirements specifications and interface documents. Other documents that serve to identify the configuration of the product or service, such as test results, may also be included.
Which of the following is a configuration item?
Which of the following is a configuration item? Explanation: A configuration item is an approved and accepted deliverable, changes have to be made through formal procedure. 8.
What are configuration items in ITIL?
A Configuration Item (CI) is an ITIL term used for a component in the infrastructure or item associated with the infrastructure of a company. CIs are controlled by the Configuration Management application.
What is configuration item in ITIL?
What are the attributes of a configuration item?
Attributes are data elements that describe the characteristics of the CI Type. For instance, the attributes for the CI Type-Workstation could include Model, Service Tag, IP Address, Processor Speed and so on.
Which of the following are valid software configuration items?
1 . Which of these are valid software configuration items?
- case tools.
- documentation.
- executable programs.
- test data.
- All of the above.