How do I find out my final bill on O2?
If you can’t get online, you can see your remaining credit, data, texts and minutes by:
- texting Balance to 21202.
- calling 4444 free from your mobile (Pay As You Go)
- dialling *#10# and pressing call (Pay As You Go).
Can I pay off my 02 contract early?
Can I pay off my Device Plan early? Yes. You can make one-off payments whenever you like. This will reduce the amount you pay for your Device Plan every month, but it won’t reduce the overall term.
How do I contact O2 about my bill?
020 8239 3902 when calling from within the UK….For any other Pay Monthly questions, check our Pay Monthly help articles.
| Customer Service | Number | Charges |
|---|---|---|
| From a landline | 0344 809 0202 | Standard UK rate |
How do you check your contract on O2?
To find out where your contract ends you have to go into My O2 and you will see this along the top. Click on MORE a drop down menu appears. You will see Tariff details. If you click on that it shows you contract end date.
Will my O2 contract end automatically?
Your contract will end 30 days after we receive your request to leave. You’re free to change your mind at any time during this notice period, just contact us and we’ll restore your contract. If you want to end your contract but keep your number, we’ll give you a PAC code to give to your new network.
Do you keep your phone after contract ends?
Sure, you can keep your phone. It’s best to go into one of the phone stores with your old phone and ask them to look it up and see if it can be used. To switch, however, you’ll need to unlock your phone. Your old carrier should be able (and willing) to unlock your phone after your contract period is up.
When my O2 contract ends what happens?
If on a normal contract you will just continue paying the same monthly fee until you either cancel, upgrade or change to a sim only plan. If you are on refresh you will stop paying for the phone and just continue with the airtime payment.
What happens when my O2 contract comes to an end?
How can I Check my final O2 Bill?
You can check your final bill online in My O2, but not in the My O2 app, as it’ll stop working once you’re disconnected. Your final bill might be higher than your previous bills as it includes: any cancellation fees. Sometimes your final bill can be produced in credit. If this happens, take a look at our Final bill refund page for more information.
When do payments come out of my O2 account?
If you’re on O2 Refresh we split your bill in two, so you’ll see two payments each month: Both payments will come out of your account on the same day. If you’ve signed up to a non-refresh contract, you’ll see one payment each month.
When do I need to cancel my O2 contract?
O2 Standard Cancellation. O2’s standard cancellation process should only be used when you’re not joining another mobile network. With the standard cancellation process, you’ll need to call O2 to tell them you want to end your contract. A 30 day notice period will then apply, over which you’ll need to continue paying your normal monthly line rental.