How do I open PMR with IBM support?

How do I open PMR with IBM support?

Opening a PMR

1. In the management GUI, select Settings > Support > Open PMR.
2. Verify that the contact information that displays on the Open PMR page is correct.
3. Enter a description of the technical issue in the Problem Description field.
4. Click Submit to send the information to IBM.

How do I open a case with IBM support?

Follow these steps to open a case in the IBM support site….How do I open a case on the Support site?

1. On the Support site page header (callout 1, below) click Cases, then Open a Case.
2. Click Submit Case.
3. On the Case Details page, review the case information and make any necessary changes.
4. Click Back to all cases.

What is IBM Supportline?

Technical Support Services – Support Line for Linux™ helps you launch a Linux operating system with confidence by providing prompt, accurate remote software support. Essential support for day-to-day activities through telephone and electronic access to IBM® services specialists.

What is IBM extended support?

Sometimes referred to as Extended Support, Services Extensions are accommodations for Customers who are unable to migrate to a supported software product release within the time provided.

How do I check my IBM PMR status?

Check status of an electronically submitted problem

1. IBM support ticket number : In the IBM Flex System Manager, click System Status and Health > Problems view.
2. Ticket type : Check whether the ticket type is a PMR or a CROSS/RCMS case.

What is PMR IBM?

A PMR is a Problem Management Report, which is a document that is used to manage any technical product issue that a customer reports to IBM. Each time IBM Support updates the PMR, you receive an email with the update. You can respond through SR with information or further questions you have about the reported issue.

How do I check my IBM case status?

Call 1-800-IBM-SERV .

What is the name of the most recent support policy introduced by IBM?

Effective May 24, 2016, IBM adds a new policy, known as the continuous delivery (CD) support model, for eligible, on-premise IBM software products.

Is polymyalgia an autoimmune disease?

The cause of PMR is uncertain but it is believed to be an autoimmune disease in which the body’s own immune system attacks healthy tissues.

How can I check my IBM PMR status?

About this task

1. IBM support ticket number : In the IBM Flex System Manager, click System Status and Health > Problems view.
2. Ticket type : Check whether the ticket type is a PMR or a CROSS/RCMS case.
3. Machine Type : In the IBM Flex System Manager Resource Explorer, click Groups > All Systems and select your resource.

What is a support case?

Support Case means a single, reproducible issue or problem with the operation of the Software. Examples of Support Cases include, without limitation, Errors and problems encountered as a result of improper installation, configuration or operation of the Software. Sample 1. Sample 2.

Is AS400 an ERP system?

IBM iSeries AS400 ERP Software – IBM System i ERP Software. Jobscope’s IBM iSeries ERP software is built from the ground up on the IBM iSeries platform using its native tool-set and database. Jobscope was one of the first IBM AS400 ERP software solutions available when IBM originally released on the IBM AS400 family of computers.

Why is AS/400 still used?

Why do companies still use as400? AS400 still holds sway in many companies since it helps power critical applications in areas such as hospitals, banks including government bodies. The AS/400 servers are used in legacy systems rather than running everyday applications such as employee based functions or office functions.

What is 400 operating system?

OS/400 is IBM’s operating system for its AS/400 and AS/400e line of business computers.