How do I talk to a real person at Optimum?

How do I talk to a real person at Optimum?

Please call 855-267-8468 to speak to an Optimum representative.

How do I contact Optimum?

You can reach the PC Optimum Member Care Team at 1-866-727-6468.

Where do I return Optimum equipment?

Drop off the box. Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Do not use a FedEx Drop Box. Remember to ask for a receipt for your shipment as proof of mailing.

Will Optimum buyout my contract?

CONTRACT BUYOUT: Must provide copy of bill from competing provider, in same name and at same address, showing early termination fee (ETF) amount and that you were an active customer with the competitor at time of sale without a past due balance.

How do I get a human at Optimum?

If you need to talk to a live person in Optimum customer service you need to dial 1-888-276-5255. This number is available 24 hours a day.

How do I get an Optimum representative on the phone?

You can reach them by calling 866-209-1099 or by chatting online. If you have questions with your current account, reach out to Customer Service.

What is the number for optimum customer service?

888-276-5255

Functions/Department	Contact Us
Customer Service / Billing (Internet, Phone & TV)	Chat with Customer Service 888-276-5255
Technical Support (Internet, Phone & TV)	Chat with Technical Support 888-276-5255
Sales	Chat with Sales 855-267-8468
Installation & Pending Surveys	855-267-8468

How do I get a human at optimum?

Where do I return my cable box?

U.S. Postal Service Return

1. Secure the equipment with the packaging included in your shipping box.
2. Place the prepaid return label over the original shipping label.
3. Bring the packaged equipment to any U.S. Postal Service Office.
4. The U.S. Postal Service Office will ship the equipment back to us at no charge to you.

How do I return Optimum equipment by mail?

Download and print our USPS Pre-Paid Priority Mail label. Place ALL of your nest equipment into a secure shipping package to be sent to Optimum. Also include in the shipping package either a copy of your Optimum bill, or simply write your name, street address, city, state and zip and account number on a piece of paper.

Does Optimum offer discounts for seniors?

Optimum by Altice USA offers a 10% monthly discount on basic cable for seniors who qualify. To qualify, you must: Be 62 or older. If single, make $24,432 or less a year, and if married, make $29,956 or less a year.

How can I lower my Optimum bill?

9 Ways to Lower Your Cable Bill

1. Cut back on premium channels. It’s hard to say goodbye to HBO, but doing so can shave as much as $20 off your monthly bill with some providers.
2. Pare down cable boxes.
3. Pay attention to fees.
4. Nix the DVR.
5. Downsize your plan.
6. Bundle cable and internet.
7. Negotiate a lower rate.
8. Seek out cheap cable.