When can I call Opal?

When can I call Opal?

The call centre is open between 7am and 10pm every day.

How do I complain about Opal?

Registered Opal cards

1. Log in to your account on the Opal website.
2. Select the ‘Opal account enquiries’ tab from your account.
3. Select ‘Complaint – Opal fares’ as the Enquiry Type.
4. Add your information to the form.

How do I contact Opal customer service?

If you need help to complete this form, please call Opal Customer Care on 13 67 25 (13 OPAL).

Can I use my phone for Opal?

To be eligible, you must: Own a valid Apple iPhone 6S or newer with iOS 13.0 or newer, Apple Watch, or Samsung smartphone with NFC and Android 9.0 or newer (Android wearables are not supported) Currently travel on public transport.

What happens if you forget to tap off Opal?

If you tap on at the beginning and then forget to tap off at the end of your trip, you will be charged the default fare for an incomplete trip. Incomplete trips are not counted towards the Weekly Travel Reward on your Opal card.

Can I still use my Opal card?

Opal cards. Opal cards are smartcard tickets you keep and reuse to pay for travel on public transport. Once you have yours, just add value, then tap on and off to travel. You can use your Opal card on metro, train, bus, ferry and light rail services.

How do I contact Opal?

Feedback Form If you need help to complete this form, please call Opal Customer Care on 13 67 25 (13 OPAL).

Is Opal a government company?

ONGC Petro additions Limited (OPaL), a private joint venture company was incorporated in year 2006, by Oil and Natural Gas Corporation (ONGC) and Gujarat State Petroleum Corporation (GSPC), with 26 per cent and 5 per cent stakes respectively.

How to contact Opal customer care in NSW?

If you need help to complete this form, please call Opal Customer Care on 13 67 25 ( 13 OPAL ). * Items marked with an asterisk are mandatory. If you would like a response to your enquiry please provide contact details. You do not have to provide non-mandatory information.

How many employees does Opal packaging Australia have?

Opens New Window OPAL PACKAGING AUSTRALIA PTY LTD is located in Hawthorn, VICTORIA, Australia and is part of the Pulp, Paper, and Paperboard Mills Industry. OPAL PACKAGING AUSTRALIA PTY LTD has 4127 total employees across all of its locations and generates $1.10 billion in sales (USD).

What to do if your Opal card is unregistered?

If your Opal card is unregistered, complete our online form to submit your feedback or enquiry. Please make sure you provide your contact details so that we can contact you.

How do I get feedback on my Opal card?

If your Opal card is registered, log into your Opal account and select the ” Opal account enquiries ” tab to submit your feedback or enquiry. As your feedback or enquiry is linked to your Opal account, it will take you less time to receive a response from us.