How do I change hold music on Cisco CallManager?

How do I change hold music on Cisco CallManager?

How to: Change Music On Hold in CUCM

1. Step 1: Login to your CUCM Publisher.
2. Step 2: Upload the file to Media Resources > MOH Audio File Management.
3. Step 3: Change the file in Media Resources > Music On Hold Audio Source.
4. Step 4: Repeat steps 1-3 on the Subscriber.

What is music on hold in Cucm?

Use the integrated Music On Hold (MOH) feature to place on-net and off-net users on hold with music from a streaming source. Music On Hold server is a software application that provides music on hold audio sources and connects a music on hold audio source to multiple streams.

How many audio sources are supported on Cisco Unified Communications Manager?

For each music on hold audio server, you may define up to 50 audio sources. A Cisco CallManager Administration window supports addition, update, and deletion of each audio source.

How do I enable MOH on Cucm?

To configure CUCM for supporting multicast MOH, follow these steps:

1. Go to CUCM Administration GUI > Media Resources > Music on Hold Audio Source and select the audio source you are enabling for multicast.
2. Go to Media Resources > Music on Hold Server Configuration.

How do you set up hold music?

To set up music on hold:

1. Navigate to Services > Unite > Settings > Music On Hold > Upload new music.
2. In the Upload audio file box, click Choose File to select a file from your computer, or type the location of the file.
3. Read the Terms & Conditions and check the box.
4. Once agreed, click Upload.

How do I get rid of Cucm hold music?

Resolution. To disable Music on Hold (MOH), set the Run Flag to NO on all of the available MOH servers, so that MOH is not played from any of of the servers in the cluster. To do this, go to the Cisco CallManager Administration page > Service > Media Resource > Music on Hold Server.

How many participants can join an ad hoc or Meet Me conference by default?

The range is 3 to 64. The default is 4. Maximum Meet-Me Conference Unicast: This parameter specifies the maximum number of participants that are allowed in a single meet-me conference.

What is Ipvms service?

The MoH feature is part of the Cisco IP Voice Media Streaming (IPVMS) service running on CUCM. Audio streams are created between telephony devices and the MoH server. Signaling messages are exchanged between telephony devices and CUCM.

How do I turn off hold music?

To toggle hold music silence on / off:

1. Select a line.
2. Dial *41.
3. Listen for the confirmation of your setting.
4. Hang up.

How do I put my music on 8×8 hold?

Upload Your Own Music On Hold

1. Log in to Account Manager.
2. Navigate to the Phone System tab and click Music on Hold from the menu on the left side of the screen.
3. Click Upload New Music on Hold above the top-left corner of your Music on Hold table.
4. Click Add and select the music file from your computer.
5. Click Upload.

How do you turn off music hold on teams?

To turn music on hold off run the following:

1. Configure a powershell session as detailed here (valid for both SfB and Teams).
2. Run “Set-CsTeamsCallingPolicy -Identity Global -MusicOnHoldEnabledType Disabled”

What is Cisco Meet Me conferencing?

Meet-Me Conferencing Overview Users can use Meet-Me Conferencing to set up or join conferences. A user that sets up a conference is called the conference controller. A user that joins a conference is called a participant.

When does Cisco Unified Communications Manager place a call on hold?

When an end device or feature places a call on hold, Cisco Unified Communications Manager connects the held device to a music resource. When the held device is retrieved, it disconnects from the music on hold resource and resumes normal activity. Caller-Specific Music On Hold

How to configure a standalone Cisco MOH server?

To configure a standalone MoH server, start with a normal Unified CM installation, then enable the Cisco IP Voice Media Streaming Application without enabling the Cisco CallManager Service (on a standalone MoH server only). Unified CM supports two types of MoH transport mechanisms:

What are the MOH sources in Cisco Unified Communications Manager?

With this release, the capacity of Cisco Unified Communications Manager to support unique and concurrent MOH audio sources, while the Music On Hold service is running on the MOH server, is increased from 51 to 501. The MOH audio sources are numbered from 1 to 501 with the fixed MOH audio source remaining at the number 51.

What does multicast MOH mean for music on hold?

A multicast MoH stream is a point-to-multipoint, one-way audio RTP stream between the MoH server and the multicast group IP address. Multicast MoH conserves system resources and bandwidth because it enables multiple users to use the same audio source stream to provide music on hold.