How do I schedule a Genius Bar appointment?

How do I schedule a Genius Bar appointment?

How to set up an Apple Genius Bar appointment

1. Go to support.apple.com.
2. Select the product you need assistance with.
3. Scroll down to “Tell us how we can help” and then click “Get support.”
4. Choose the topic that best describes the issue you’re having.
5. Select the subtopic that best describes the issue you’re having.

How do I book an appointment at the Apple Store?

Using the Apple Store App to Make Genius Bar Appointments

1. To start, you’ll need to have the free Apple Store app installed on your iPhone or iPod touch.
2. Once you’ve got it installed, open the app.
3. Tap the Stores menu at the bottom of the app.
4. Next, tap the Genius Bar menu.
5. On the next screen, tap Make a Reservation.

Why can’t I schedule a Genius Bar appointment?

You must go through their triage process though (Apple support > what’s the problem > etc). You need to pick a hardware problem – something that will invariably result in options to either call or take it in for service. Once you choose to take it in, the Genius Bar option should be available.

Are Apple Genius Bars open Covid?

A: At Apple Store locations that have fully reopened for shopping and Genius Support, you may experience short wait times before being allowed to enter the store. To maintain physical distancing, we are limiting store occupancy and giving everyone lots of room. Not all of our stores have resumed full operations.

Do you have to make a Genius Bar appointment?

Employees of the Genius Bar, called Geniuses, specially trained to help customers with Apple hardware and software. In order to visit the Genius Bars, you may need to make a reservation. You can schedule a reservation time online before coming in.

Are Genius Bar appointments free?

All Genius Bar Appointment are free. They will test your MacBook and tell you what’s wrong with your system and cost to repair.

How do I make a reservation at the Genius Bar?

1. iOS device / Apple Support App and Genius Bar appointments (the easiest way)

1. Open the Apple Support app (if you do not have it, launch the App Store and download and install it – or click here)
2. Tap Get Support.
3. Select your device.
4. Tap Bring in for Repair and find a location and date and time and then tap Reserve.

Do I need to make an appointment for Genius Bar?

You can speak to a Genius at the Genius Bar in an Apple Store. But in order to do so you will need to book an appointment with Apple in advance – you can’t just turn up.

Can I be late to a Genius Bar appointment?

You can be 15 minutes late and you won’t be punished. Apple gives you 15 minutes to check in to your appointment. If you’re late, you don’t get your exact appointment time, but your priority position is maintained.

Is Genius Bar free?

The Genius Bar is a free service provided by Apple Inc to support the use of its products and services. It is a face-to-face tech support centre inside Apple’s retail stores, with the purpose of providing concierge-style support for customers of Apple products.