Why is BT Broadband so bad?

Why is BT Broadband so bad?

The sluggish speeds are due to a weird glitch within the MyBT app and the BT.com website that means those checking download speeds – using a wired connection – are seeing dismally slow speeds. Understandably, this has left some believing the internet being pumped into their homes isn’t performing as well as it should.

How reliable is BT Internet?

There’s still work to do on value for money and customer support but BT is improving its reliability and nearly 71% of users would now recommend it. It’s still one of the pricier providers but BT Broadband users don’t have to feel that they’re getting a raw deal.

Is BT Broadband a good deal?

BT offers broadband deals with excellent speeds and some tempting and useful extras. Its TV service is affordable with lots of features and additional channel packs, so it’s a great option for a broadband and TV bundle that’s cheaper than the premium cable and satellite services.

Is BT good or bad?

BT’s standard fibre package, BT Fibre Essential, is well worth a look. It offers average speeds of 36Mbps and comes with, but is still a decent a decent router, nonetheless. Lastly, BT’s superfast options – Fibre 100 and Fibre 250 – come with average download speeds of 145Mbps and 300Mbps.

Are BT slowing down broadband?

BT has successfully complained against a Sky advert that stated it slowed down broadband speeds at peak times – even though BT itself admits that it does in certain cirumstances. So BT won’t slow down your broadband – as long as you don’t do anything particularly demanding, in which case it will.

Is BT throttling my broadband?

We’re proud to say that our broadband packages don’t have any speed restrictions. So, if you’re on one of our packages, you don’t need to worry about us slowing you down even at peak times. We won’t slow down peer to peer file-sharing either, so share away.

Why is my BT broadband so expensive?

And the reason why it is so expensive is that BT and other providers continue to invest in their networks to supposedly deliver a faster and more efficient Internet connection to all of their customers, particularly in rural areas. Nowadays, line rental costs on average about £16.99 a month.

Is BT Fibre better than sky?

Conclusion. BT does better for choice than Sky, with three speed options rather than two. BT’s average top speed pips Sky to the post, and BT also offers the choice to have a landline or not.

Which is best Internet provider UK?

Being the largest internet provider in the UK, BT offers the greatest fixed broadband coverage in the country. Average speeds generally fall below EE and Virgin Media, even on its fastest fibre packages and prices aren’t that much cheaper either. Plus, the minimum term is 18 months.

How fast is BT WIFI?

What is BT fibre broadband? It uses fibre optic technology to deliver superfast broadband with average speeds of 67Mb which lets you do more online, with everyone online together.

How can I make my BT Internet faster?

Improve your broadband performance and get faster speeds with these five tips.

1. Tip 1: Set-up is key. Make sure your hub is connected to your master socket, which is where the broadband signal is the strongest and most stable.
2. Tip 3: Know your devices.
3. Tip 4: Using your broadband.
4. Tip 5: Try restarting.

How can you tell if your internet is being throttled?

How to tell if your internet is being throttled

1. Test your internet connection with a speed test tool.
2. Using a port scanner to check for ISP internet throttling.
3. A VPN encrypts your internet connection so you can browse the web anonymously.
4. Encrypt your connection, protect your privacy, and hide from your ISP with a VPN.

Is the service from BT good or bad?

The customer reps were fine but its just BT business practices that are questionable. Terrible service from BT, INternet keeps being disconnected every month and they come around and only do half the job only for it to happen again. Virgin Media seems the way forward! they dont have the same issues.

Why does BT not guarantee the speed of my phone?

BT doesn’t guarantee the speed to the device, this is because there are a number of things that can affect the speed like, wireless interference, wireless congestion and the age and quality of the device itself, all of which are outside of BT’s control. Thank you for the review. I’m sorry if you’re not happy with your service from BT.

Do you know the complaint procedure for BT?

BT; your staff DON’T KNOW YOUR OWN COMPLAINT PROCEDURE, isn’t it a requirement of your regulator that staff should be able to at least signpost to your complaints process? Isn’t that the room 101 of customer service?

Is the BT speed tester a good idea?

The BT Broadband speed tester is useless when you have a problem…), terrible email spam control and lots more I can’t remember off the top of my head. One time I raised a complaint about them closing a complaint I’d made about them closing a complaint they hadn’t done anything to resolve.