Where can I return Spectrum cable boxes?
You can easily return the Spectrum equipment by bringing it to any U.S. Postal Service Office.
- Secure the equipment with the packaging included in your shipping box.
- Place the prepaid return label over the original shipping label.
- Bring the packaged equipment to any U.S. Postal Service Office.
Is Spectrum open to return equipment?
Unreturned Equipment Fees Note: Customers who are sick or in self-quarantine due to COVID-19 have an extended 60-day window to return Spectrum equipment. If this is your situation, bring the equipment to the nearest UPS Store or Spectrum Store only after you’ve been cleared by a medical professional.
How long do you have to turn in Spectrum equipment?
How Long Do I Have to Return Spectrum Equipment? After the confirmation that a disconnection or a downgrade will take place, you’ll need to return the equipment. What is this? In their Terms and Conditions, it’s clearly stated that customers have fifteen (15) days to send the devices back.
How do I send back AT equipment?
Just bring your unboxed equipment and 9-digit account number to a company-owned FedEx Office Pack and Ship or The UPS Store. FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you.
Will I get a spectrum refund?
Spectrum Business will offer customers a refund if they aren’t completely satisfied with services within the first 30 days. Customer must request a refund or credit within 45 days of service installation (the Turn-Up Date).
How long does it take for spectrum to ship?
Spectrum offers a variety of shipping methods to meet your needs. Standard Shipping — Delivers within 5 business days after shipping. 2 Day Shipping — Delivers within 2 business days after shipping. Next Business Day — Delivers in 1 business day after shipping.
How much does it cost to replace a Spectrum cable box?
You can activate the built-in DVR in one HD-Box with a $4.99 per month fee, or pay a flat $9.99 per month for DVR service in two or more TV receivers….The hidden costs of Spectrum Internet plans.
| Fee | Amount |
|---|---|
| Professional installation | $49.99 |
| Self-install kit | $9.99 |
| Reconnection fee | $4.99 |
| Modem equipment rental | Included |
Can I cancel Spectrum in person?
Spectrum doesn’t allow you to cancel service online through your account or their mobile app. You can either cancel over the phone, or in person. I strongly recommend canceling in person, because it makes it much easier to avoid issues with equipment returns and disagreements about cutoff dates and billing.