Is there an ombudsman for British Gas?
Energy ombudsman This is a free, impartial service for energy consumers. It will investigate customer complaints and its decision is binding, so British Gas would have to pay up if it found in the customer’s favour. Call: 0330 440 1624 or write to Ombudsman Services: Energy, PO Box 966, Warrington WA4 9DF.
How do I complain to Scottish Power?
Phone: 0800 027 0072 Lines open Monday to Friday 8am to 10pm and Saturday 8.30am to 6pm. Chat to us: scottishpower.co.uk/complaints or download the YourEnergy App and register or log into your account. Select ‘contact us’ from the menu then ‘chat with us’. Tell us the details of your issue when you contact us.
What happens if a company ignores the ombudsman?
If a company ignores their remedies, all they can do is suggest the customer takes court action or, in serious breaches, report it to the relevant regulator.
Who is the boss of Scottish Power?
Keith Anderson (Feb 2018–)
Scottish Power/CEO
Can energy debt be written off?
The only circumstances in which a bill can be written off is if the old debt is more than 12-months old and the supplier was at fault in the way your bill was calculated. Energy debts are priority debts. This is because your energy supplier is able to cut off your gas or electricity if you don’t pay.
Where to find switch2 Energy Limited in Shipley?
Switch2 Energy Limited, The Waterfront, Salts Mill Road, Shipley, BD17 7EZ, UK Sat nav users – use ‘Salts Mill Road’ rather than the postcode
Is it possible to change energy supplier with switch2?
Switch2 own the boiler, metres and wiring in the buildings, therefore if we wanted to change energy supplier we would have to have these removed and all new wiring put in – effectively it is not possible to change energy supplier.
How to contact switch2, energy metering solutions?
If you are a resident contact our Customer Services team, telephone 0333 321 2010 [email protected]
How to contact switch 2 in the UK?
Please contact us directly at [EMAIL=”[email protected]\\ [email protected] [/EMAIL] or on 0333 321 2010. In general the site you refer to has one bill which covers all usage and standing charges for electricity plus heating, hot water, cold water and sewage.