How do I make a complaint to United Airlines?
To complain to United, email Customer Care through the compliments/complaints form, or call and leave a message at 877/624-2660. Prefer to write strongly worded letter? Write to Customer Care at United Airlines, Inc., 900 Grand Plaza Drive NHCCR, Houston, TX 77067-4323.
How do I email United Airlines?
Use the following email addresses for the email subscriptions you receive….Add us to your email address book.
| Email subscription | Email address |
|---|---|
| United News & Deals | [email protected] |
| MileagePlus Statement | [email protected] |
| MileagePlus Partner | [email protected] |
| MileagePlus Program | [email protected] |
How do I contact United Airlines for refund?
If you have any additional questions about refund requests, please contact United Refunds at 1-800-UNITED-1 (1-800-864-8331).
Where is United Airlines customer service located?
Chicago
United Airlines’ headquarters is located in Chicago.
Does United have a chat feature?
United offers text messaging service that allows you to receive flight information on your mobile device.
How do I sue an airline for negligence?
How to file a complaint against an Airline
- File a complaint directly with the airline.
- File a complaint with the U.S. Department of Transportation.
- File a complaint with the Better Business Bureau (“BBB”)
- File a small claims lawsuit against the airline.
How do I take United to small claims court?
Your Guide to Sue United Airlines in Small Claims Court
- Send a demand letter (ask nicely). Before you sue United Airlines most small claims courts request that you asked them to voluntarily fix your problem before you actually file a claim.
- Fill out court forms.
- “Serve” your forms on United Airlines.
- Show up for court.
How do I contact United Airlines customer service?
There are two major United Airlines phone numbers, and the one you need depends on the nature of your complaint. If you need an urgent solution to a problem, such as if you’ve been bumped from a flight, call the main customer service line at 1-800-UNITED-1 (1-800-864-8331).
How do you file complaint against United Airlines?
Send a complaint by mail to Customer Care , United Airlines, Inc., 900 Grand Plaza Drive NHCCR, Houston, TX 77067-4323. Include your MileagePlus number, flight numbers, confirmation numbers, and any other supporting information related to the issue or include copies of your travel documents.
What is a complaining customer?
A Complaining Customer is Your Most Important Customer. They may be complaining because service levels are deteriorating, because the product no longer performs to their expectations, or even because they have heard that one of your competitors are doing things better than you.