Can you email B&Q?
Call us on 0333 014 3357 or email us at [email protected] to arrange for your item(s) to be collected.
How do I email the BQ?
Get in touch
- Phone us: 0333 014 3098.
- Our opening hours are:
- Monday – Saturday 8am – 8pm.
- Sunday 10am – 4pm.
- Email us: [email protected].
How do I get in touch with B&Q?
For Customer Services please call 0333 014 3098.
- Monday-Friday 8am-8pm.
- Saturday 8am-8pm.
- Sunday 10am-4pm.
Is B&Q customer service open?
Don’t forget we are now open until 8pm Monday – Saturday and until 4pm on Sunday.
How long does a refund from B&Q take?
You will receive your refund within 14 days from when the goods are returned or, where you have not received the products (and the products have not been dispatched to you) you will receive it within 14 days of notifying us that you wish to cancel your order. Why can’t I see the refund on my bank statement?
Can I use a B&Q credit note online?
No. Unfortunately our credit notes can only be used in store. However, if the item you want is only available on the website, any New Look store will be able to order from the website for you using the credit note as payment, or part-payment.
Who is the managing director of B&Q?
Graham Bell (Oct 1, 2018–)
B&Q/CEO
Where is B and Q head office?
Eastleigh, United Kingdom
B&Q/Headquarters
Who is the CEO of B and Q?
Can I go to B and Q in lockdown?
B&Q and other DIY stores remain open during the third coronavirus lockdown in England, as it is classed as an essential retailer. The store, like other businesses that sell home repair items, is open for business. You can buy in person or arrange a click-and-collect or home delivery.
Can you get a refund on paint?
Paint Satisfaction Guarantee Policy: If you are not 100% satisfied with your interior or exterior liquid paint purchase, bring your paint and receipt back to the store within 30 days of purchase. We will make it right by correcting your paint or giving you a comparable can of paint.